Operations Performance Analyst - Remote

Job Summary

Develops and maintains Revenue Cycle/Financial Analysis and creates performance presentations to use when reviewing performance with the Client. Responsible for assessing operational objectives and performance metrics in all areas of revenue cycle and executing upon actions identified during analysis. The ops performance analyst will understand both client needs and how the organization delivers.

• Gather, interpret, and translate customer needs and translate business problems into requirements that facilitate application development
• Analyze and assess data and product performance to identify issues and ensure appropriate prioritization and compliance with service level agreements
• Build reporting solutions and develop/enhance existing scorecards, dashboards, and other key reports that are to be utilized by management to monitor performance and communicate performance to the client.
• Develop and maintain standards to measure the effectiveness of all aspects of the revenue cycle, including statistical data for monthly reports (denial reports, late charge reports, etc.).
• Integrate and analyze data from multiple data sources, determine root cause; summarize and prepare monthly materials for discussions with client and finance teams. Audit and analyze data to verify quality and data integrity. Provide feedback regarding issues and/or anomalies found during analysis to ensure proper communication both internally and externally.
• Serve as a resource for special projects and priority assignments as needs are identified during the analysis process.
• Prioritize and manage multiple tasks to meet deadlines.

• Ability to work independently with little supervision and seek guidance as needed to clarify assignments or requests for information.
• Excellent communication, customer service and time-management skills.
• Basic business skills, an understanding of general financial operations and major AR goals in the healthcare environment.
• Proficient with Microsoft Excel, Word, PowerPoint and or Access.
• Intermediate knowledge of relational database management systems.
• Team player – always willing to help in whatever way possible and go the extra mile to get the job done.
• Intuitive and skilled at problem solving in anticipation of customer request.
• Ability to make logical correlations between data points to determine if analysis is accurate.
• Detail oriented, meticulous and accurate in completing tasks on time.

• Bachelor’s Degree, preferably in Business or Health Care, or equivalent experience.
• 3–6 years experience in physician revenue cycle management.

• Must be able to work in a sitting position and use a computer.

• Office Work Environment.

• Pay: $20.51 – $30.77 per hour, depending on location, qualifications, and experience.
• Position may be eligible for a signing bonus for qualified new hires, subject to employment status.
• Conifer observed holidays receive time and a half.

• Medical, dental, vision, disability, and life insurance.
• Paid time off (vacation & sick leave) – min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401(k) with up to 6% employer match.
• 10 paid holidays per year.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance program, Employee discount program.
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
• For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.

Conifer requires its candidates to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

Employment practices will not be influenced or affected by an applicant’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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Associate

Full-time

Research, Analyst, and Information Technology

Hospitals and Health Care and Medical Practices