Houseperson Supervisor

Ensure proper set up of meeting and Banquet facilities and assist with the overall supervision of banquet set up.

• Inspects each function room prior to the event to ensure that both the client's needs are fulfilled, and the hotel standards are met.
• Responsible for initiating and maintaining contact with each meeting planner (in-house) to ensure that all last-minute requests and changes are provided.
• Meets with banquet house person on a daily basis to ensure that uniform codes and personal hygiene requirements are met in accordance with department standards.
• Reviews daily worksheet and assigns specific duties to each banquet Houseperson.
• Review daily Synergy report.
• Inspects each function room prior to, and during breaks to ensure that all requirements reflected on the daily worksheets are met.
• Walls, baseboards, and light fixtures cleaned.
• Room to be vacuumed thoroughly.
• Drapes to be hung properly.
• Lighting and temperature control to client's request.
• Maintain cleanliness of Banquet meeting space and equipment.
• Tablecloths and skirting to be cleaned and pressed.
• Uniformity among all set-ups in accordance.
• Ensures that cleanliness and order of all storage areas is maintained.
• Organizing and maintaining the back of the house areas to ensure a productive, safe and energy conserving work environment.
• In coordination with the Banquet Setup Manager initiates appropriate disciplinary action for housemen who have committed infractions of the Rules of Conduct as stated in the Omni Hotels Associate Handbook.
• Ensures that all unused rooms are set to department’s standards.
• Executes Associate MOS reports monthly. Provides daily, weekly, and monthly performance feedback to the Associates and reports to the Banquet Setup Manager.
• Recycles whenever possible.
• Complies with hotel standards, policies, and rules.
• Other duties as assigned.

• A minimum of 1-year banquet set-up experience is required.
• Previous supervisor/leadership experience is strongly preferred.
• Must be familiar with various room sets, with ability to execute BEO specifications.
• Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers, both in person and by radio.
• Ability to work cohesively with co-workers both within and outside of your department.
• Able to work with management on special projects.
• Able to set priorities for the banquet set-up team and provide feedback to others that enhances performance.
• Candidate must have proven leadership skills and must be able to direct, develop and motivate staff.
• Ability to teach employees importance of, and how to greet guests and courteously solve requests.
• Ability to think clearly, quickly and make concise decisions.
• Ability to prioritize, organize and follow up in a fast-paced environment.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Must be able to execute assigned room sets after period of training.
• Must be able to work flexible shifts including nights, weekends, and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 100 pounds without assistance.
• Stand, walk or sit for an extended period or for an entire work shift.
• Requires repetitive motion, using arms, and hands for an extended period or for an entire shift.