Guest Experience Specialist | VIP Tours & Concierge
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Hospitality / Hotel / Catering
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Customer Service/HelpDesk
Job Description & How to Apply Below
Universal Kids Resort in Frisco, TX seeks a Guest Services Associate to deliver exceptional service and maintain a positive atmosphere for guests during their visit. You will handle questions, assist with park information, and support VIP tours while following UKR standards.
You will monitor guest feedback, manage escalations, assist with lost & found, and coordinate with leadership to ensure timely responses and a seamless guest experience.
The Guest Experience Specialist | VIP Tours & Concierge position in the Management & Operations, Sales field is open for applications.
We would love to welcome a new Guest Experience Specialist | VIP Tours & Concierge to our team in Frisco, TX, United States.
For the Guest Experience Specialist | VIP Tours & Concierge position at Universal Orlando Resort, we are reviewing applications now.
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