Performance Analyst, HR​/Recruitment

Compensation and Performance Analyst

Join a team of proud, passionate, and caring people that together share their diverse talents and backgrounds to serve our members and grow the game of golf. Being at the PGA of America means you are supported, respected, and appreciated for your contributions. The People Team is committed to fostering an equitable, engaging, and fulfilling workplace, balancing business needs with the well‑being of our national workforce.

The Compensation and Performance Analyst is responsible for the accurate and compliant administration of the organization's compensation programs and performance management life cycle (Connect & Coach). This role involves executing daily operations related to compensation structures, incentive programs, and performance processes to support the attraction and retention of top talent. The Analyst utilizes analytical expertise to ensure data integrity, conducts routine reporting, and partners with People Team stakeholders to maintain the equity and competitiveness of these critical programs.

Compensation

• Compensation Systems and Data Management:
Analyze and maintain the integrity of the organization's core compensation systems and structures, including job grades, salary ranges, incentive targets, and hiring compensation ranges across all positions. Execute the operational processes for the annual compensation review cycle, including preparing data, generating calculations, and ensuring system accuracy for approved changes. Process and review requests for specialized compensation structures, such as stipends, sales incentives, sign‑on bonuses, and relocation packages.

Ensure consistency and adherence to established organizational guidelines.

Market Research and Job Structure

• Support the maintenance of national compensation structures by preparing data for job evaluations and developing and updating documentation for job descriptions and job titling. Conduct routine market research and competitive analysis to assist in maintaining competitive pay positioning across all national roles, focusing on data integrity to support equitable pay practices. Execute the administration of compensation surveys by preparing and submitting data for assessments related to broad‑based compensation, pay parity, and executive compensation.

Reporting and Communication Support

• Assist Compensation leadership by preparing analyses and reports that show proposed compensation packages are equitable and align with the established compensation philosophy. Draft and prepare communication materials, presentations, and training documents to help educate employees and managers on compensation structures, policies, and program details. Draft and prepare federal, state, and local government reporting requirements.

Performance Management

• Performance Life Cycle Administration:
Administer PGA’s comprehensive performance management life cycle (Connect & Coach) across the organization, including the roll‑out and operational support of annual and ongoing processes (e.g., goal setting, check‑ins, year‑end reviews). Manage communications to all stakeholders regarding performance timelines, process requirements, and system navigation. Execute logistical support for the annual performance calibration process, including scheduling, material preparation, and documentation. Track and monitor completion rates for performance management activities and provide accurate reporting of key data and compliance metrics.

• Process Support and Data Analysis:
Provide operational support for approved enhancements and modifications to the performance management process as strategic outcomes or organizational needs change. Monitor and analyze performance data, trends, and qualitative feedback to identify areas of improvement for both the process and employee development strategies. Support the administration of the internal career pathing flow and promotion review process, ensuring system accuracy and facilitating the integration of continuous feedback and professional growth discussions.

• Employee Voice and Engagement Administration:
Administer the Employee Engagement surveys, ensuring…