Manager, Customer Trust, Premier and Audit

Why Consider This Job Opportunity

• Salary up to $184,600
• Opportunity for career advancement and growth within the organization
• Hybrid work model with flexibility for remote work
• Comprehensive benefits including flexible vacation, mental health days, and tuition reimbursement
• Globally recognized culture of inclusion, belonging, and work‑life balance
• Chance to make a real‑world impact in the community through social initiatives

• Lead and develop the Premier Support and Customer Audit teams, fostering a collaborative culture
• Act as a trusted advisor on security, compliance, and audit matters for customers
• Manage customer audit responses and support engagements, ensuring timely delivery
• Collaborate with cross‑functional teams to resolve customer concerns and enhance processes
• Monitor customer feedback and program metrics to drive continuous improvement

• 5-7+ years of experience in consulting (Big 4, mid‑tier firm, or similar), with exposure to IT audit, GRC, or compliance advisory
• Strong understanding of audit processes and common frameworks (SOC 2, ISO 27001, NIST)
• Proven ability to build relationships and communicate effectively with customers at all levels
• Experience leading or developing teams in a customer‑facing environment
• Excellent verbal and written communication skills

• Relevant certifications (CISA, CISM, CISSP, or similar) are a plus but not required
• Comfortable managing multiple priorities and working across functions

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.