Certinia PSA Senior Consultant

POSITION OVERVIEW

As a Senior Certinia PSA Consultant, you will be a pivotal leader in the successful implementation and optimization of Certinia Professional Services Automation (PSA) solutions. You will leverage your deep expertise in the Salesforce ecosystem and Certinia applications (including foundational knowledge of Certinia Financial Management) to guide complex projects from initiation through to successful deployment. This role requires strategic thought leadership in re‑engineering core business processes and translating sophisticated client requirements into scalable technical architectures.

RESPONSIBILITIES

• Lead Complex Implementations: Direct and own the end‑to‑end delivery of large‑scale, complex Certinia PSA implementations, ensuring projects are delivered on time, within budget, and exceed client expectations.
• Team Leadership and Mentorship: Provide expert guidance, oversight, and mentorship to junior consultants and technical staff, ensuring adherence to best practices, high‑quality deliverables, and continuous professional growth.
• Solution Design & Architecture: Drive the design and configuration of the Certinia PSA solution, focusing on scalability, system performance, and integration within the broader Salesforce platform and other enterprise systems.
• Project Governance: Oversee all aspects of the solution delivery life cycle (planning, design, development, testing, deployment), ensuring robust project governance, proactive risk mitigation, and comprehensive status reporting to executive sponsors.
• Knowledge Leadership: Maintain and disseminate expert‑level knowledge of the latest Certinia PSA, Salesforce core features, and industry‑specific PSA best practices to the internal team and clientele.

REQUIREMENTS

• 7+ years of experience in the Salesforce ecosystem.
• One or more of the following Certinia certifications: PSA Implementation Consultant, PSA System Admin.
• Managing Salesforce platform configuration and customization.
• Producing integrated solution architecture with Certinia PSA.
• Configuring packaged solutions on the Salesforce platform.

$135,000 - $165,000 a year

Note: This job description is not intended to be all inclusive. The employee may perform other related duties as mutually agreed upon to meet the ongoing needs of the organization.

COMPANY OVERVIEW

Coalescence Cloud is a premier data and analytics Systems Integration partner to Salesforce and Certinia. We are dedicated to streamlining and enhancing our customers’ journey to process automation, focusing on delivering the outcomes they desire.

We harmonize data across that entire customer journey—from opportunity to renewal—leveraging our expert delivery teams to provide cutting‑edge advice and solutions.

Our team believes that data is the bedrock of power business technologies—from consulting on an appropriate tech‑stack to implementation and managed services, we are committed to client‑centric guidance that emphasizes revenue growth, cost savings, and risk mitigation.

At Coalescence Cloud, we operate with the values of Guidance, Collaboration, Excellence, Sustainability, and Innovation. These principles guide our interactions with clients, partners, and teams—ensuring every interaction is supported by integrity and commitment.

BENEFITS

• Medical, Vision, Dental, and Life insurance plans
• Company HSA Contribution
• PTO and Holiday: 12 PTO days, 6 sick leave days, and 11 Paid Holidays
• Inclusive Maternity and Paternity leave policies
• Role related bonuses
• One‑time Certification Bonuses
• 401k Management
• Well Hub Membership
• Additional benefits provided through our HRIS platform

COMPENSATION>

Compensation at Coalescence Cloud, Inc. varies based on factors such as role, skill set, level of experience, and geographic location. As required by applicable law, a reasonable pay range has been provided for this position. Actual compensation may vary outside of the listed range based on individual qualifications and business considerations. Salary ranges are subject to change at any time.

In addition to base pay, Coalescence Cloud offers a comprehensive total rewards package that may include health insurance, retirement plans, paid time off, performance…