Manager, Business Solutions

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The Manager, Business Solutions is responsible for leading a team of analysts and overseeing the development and delivery of business system solutions that align with strategic objectives. This role provides direction and guidance in gathering and analyzing business requirements, translating them into actionable system enhancements, and ensuring traceability throughout the solution lifecycle. The manager serves as a liaison between cross-functional business units and IT teams, ensuring alignment of technical solutions with business goals.

They oversee the evaluation of system capabilities, guide cost/benefit and gap analyses, and ensure efficient, scalable processes are implemented. In addition to project oversight, the Manager mentors team members, fosters continuous improvement, and ensures deliverables meet quality, timing, and stakeholder expectations. This role plays a key part in enabling the organization to adapt to evolving needs through innovative and cost-effective technology solutions.

• Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
• Define and maintain key performance indicators. Lead, coach, and develop a team of business analysts; establish performance goals, provide regular feedback, and support professional growth to build a high-performing team.
• Partner with business and IT stakeholders to understand organizational objectives and translate them into strategic system capabilities and project roadmaps. Collaborate with solution architects, developers, and QA teams to evaluate and validate proposed solutions, ensuring they meet requirements and business expectations.
• Use expert knowledge of the business processes in areas of responsibility to work with the Business to define requirements that will drive efficiencies in the business. Identify and implement opportunities to improve business processes, increase efficiency, and introduce innovative technologies that support transformation initiatives.
• Guide assessments of system impacts, dependencies, and potential risks for proposed initiatives, including cost/benefit and gap analyses.

• Bachelor's Degree in Business, Finance, Financial Services or related degree. (Required)
• 2+ years experience in Project Management, Team Lead, or other equivalent leadership experience. (Required)
• 4-7 years experience in software development, software design or business process design. (Required).
• 4-7 years experience in telecommunications industry preferred.

• Microsoft Office (Required)
• People Management (Required)
• Project Management (Required)
• Leadership (Required)
• Business Process (Preferred)
• Software Development (Required)
• Software Design (Preferred)
• Telecommunications (Preferred)

• At least 18 years of age.
• Legally authorized to work in the United States.

Travel Required:

Yes

DOT Regulated Position:
No

Safety Sensitive Position:
No

Base Pay Range: $106,300 - $191,700

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.

To find the pay range for this role based on hiring location, .

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building…