Technician – Network Operations Center; NOC Frisco, TX

We are actively seeking an experienced, high-caliber, and technical Technician
- Network Operations Center (NOC) to support real-time network monitoring, alarm triage, troubleshooting, and deployment activities for wireless network operations in Frisco, TX on an onsite contract basis (C2C
- Corporation-to-Corporation, requiring active LLC/Corporation status). In this critical NOC operations role, you will be responsible for overseeing live network feeds, incident escalation, and telecom infrastructure stability during night shifts (Sunday
- Wednesday, 10 PM - 8 AM CST). You will leverage your deep specialist expertise in Mavenir IMS, Ericsson IMS, Diameter, HTTP protocols, and enterprise observability tools like Splunk and Net Scout to deliver uncompromised network availability. This opportunity offers competitive daily rates, executive technical visibility, and exceptional career growth prospects within a premier global telecommunications services environment.

As a Technician
- Network Operations Center (NOC) supporting advanced wireless infrastructure in Frisco, TX, you will take full operational, tactical, and technical ownership of real-time network monitoring, alarm triage, fault isolation, and cross-functional incident escalation. Your day-to-day responsibilities include monitoring live network metrics, triaging critical alarms, executing troubleshooting procedures across telecom architectures, utilizing observability and security tools such as Splunk, Open Search, Net Scout, One Console, and Cyber Ark, and coordinating night shift deployment activities.

You will utilize your proactive troubleshooting and communication skills to resolve complex telecommunications events under tight SLAs. Furthermore, you will manage application requirements via direct email to Amardeep Sandhu at , ensuring strict compliance with high school diploma/GED requirements, active C2C/LLC status, and night shift availability.

• Execute real-time network monitoring, live traffic surveillance, and proactive event management across carrier wireless infrastructure.
• Perform rapid alarm triage, root-cause identification, fault isolation, and structured incident ticketing for NOC escalations.
• Troubleshoot complex telecommunications protocols including Diameter and HTTP across core network architectures.
• Support advanced IMS core deployments and operational routines, with preferred experience in Mavenir IMS or Ericsson IMS platforms.
• Utilize enterprise monitoring, log analysis, and security tools such as Splunk, Open Search, Net Scout, One Console, and Cyber Ark.
• Coordinate scheduled maintenance windows, software patch deployments, and system upgrades during night shift hours.
• Collaborate cross-functional with field engineers, tier-2 support squads, carrier partners, and vendor representatives.
• Maintain meticulous shift handover logs, incident resolution reports, and operational compliance audit trails.

• High School Diploma or GED required; technical certifications or associate degree in a related technical discipline is an advantage.
• Minimum of 2 to 4+ years of progressive professional experience in a Network Operations Center (NOC) or telecom support environment.
• Strong, demonstrable hands-on operational knowledge of telecom network architecture, Diameter, and HTTP protocols.
• Practical experience utilizing enterprise monitoring, telemetry, and security tooling (Splunk, Open Search, Net Scout, One Console, Cyber Ark).
• Excellent analytical, problem-solving, triage, and crisis management capabilities under high-pressure scenarios.
• Excellent written and verbal English communication skills with strong shift handover reporting abilities.
• Employment Type
  
  Requirement: C2C (Corp-to-Corp) - candidates must maintain an active LLC or Corporation.
• Mandatory legal work eligibility in the United States and availability for onsite night shift operations in Frisco, TX (Sunday
  - Wednesday, 10 PM - 8 AM CST).

• Direct operational experience with Mavenir IMS or Ericsson IMS core products and feature sets.
• Professional networking or telecom certifications (e.g., CompTIA Network+, Cisco CCNA, ITIL Foundation).
• Prior professional working experience in Tier-1 mobile network operator (MNO) or managed service provider NOC operations.
• Familiarity with shell scripting, Python, and automated event remediation workflows.

• Recruiter: UST Telecommunications Recruitment…