Integration Support Coordinator

In this visible and critical role, you will be assigned to complex customer-facing engagements as a project administrator/coordinator for IT infrastructure focused initiatives. You will be part of a Program/Project team of cross functional experts mobilized to address critical requests generated from internal sources. You will enable and support the adoption of our ETIPS - Integration Delivery Transformation to reach our vision closely collaborating with our non-integrated entities to provide infrastructure delivery designed to meet the speed, cost and flexibility needs of our non-integrated entities (NIE).

• Working with direction from the Engagement Manager/Integration Lead, produce and maintain project documentation including time reporting, labor and infrastructure estimates & project plans, Risk and Issue Logs and other Project Governance documents
• Direct, organize and control deliverable activities
• As directed by the Program Leads assist the Integration Lead in planning and managing work streams within a Integration Program/Project
• Coordinates the implementation of solutions using Integration playbooks/delivery guides
• Responsible for developing and maintaining financial, time and plan reporting to achieve NIE commitments.
• In collaboration with the Engagement Manager & Integration Lead manages project execution functions covering tracking, reporting, ordering hardware/circuits, follow ups, quality management and internal communications
• Supports the Integration Leads and the extended project team by providing project administration, time management/ reporting and tracking execution, including milestone summaries, key issues, risks, benefits, summary or labor, capital costs, and internal costs/revenue transfer
• Request project resources, elevate blockers, remove impediments
• Track project schedules, resources, and delivery commitments
• Flexible to work in shifts as per Project requirement.
• Facilitate team with required access, assets, documentation as per Project Need
• Complete assigned project tasks within budgetary and scheduling guidelines

• 1-3 years' experience as an IT Project Administrator/Coordinator on large complex IT projects.
• Previous infrastructure technology experience such as server, network, IT security, and data center infrastructure, for application, middleware, database and web environments
• Proficiency with MS Project, Excel, Word, and Power Point
• Experience with financial and time reporting in a project environment
• Work with a sense of urgency and ability to use considerable judgment to determine solutions, necessary escalations and to seek guidance on complex problems
• Ability to perform in a high-pressured environment
• Ability to work independently or with minimum guidance
• Ability to work well with ambiguity
• Ability to communicate clear status/escalations to higher Management as per need
• Ability to quickly assimilate the Health Care Company culture
• Ability to quickly develop an understanding of the organizations and structures necessary
• Bachelor's degree or equivalent experience

• Healthcare technology background is a strong plus
• Exposure to multiple PM methodologies
• Familiarity with project delivery in Agile Framework.
• Previous experience in the use of tools such as Rally and Service Now, MS Project, and office Suite
• PMI-CAPM, PMI-PMP, PMI-ACP, PSM OR equivalent certification will be added advantage

• Can multitask and manage several projects and responsibilities
• Excellent people, process, communication, facilitation and interpersonal skills
• Highly analytical individual with a keen eye for details
• Able to identify / assess business needs, to analyze, prioritize, and solve problems in a customer service driven organization

• Sets high standards with achievable goals
• Monitors performance to ensure standards and goals are met
• Builds commitment and inspires people to do the best job possible -- both internal and external parties
• Communicates, through own behavior, and leads by example
• Regularly reviews progress toward implementation/deployment objectives and goals

• Supports and achieves organizational priorities
• Exercises good judgment, considering all pertinent information
• Knows when to deter/take action from limited information
• Ability to take decisive action and make tough decisions in a pressured, demanding, and often ambiguous environment
• Consults and utilizes input of others as…