Director, CenterWell Technology Solution Implementation

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The Director of Clinical Intelligence, Quality Engineering & Data Operations is responsible for leading the technology teams that enable population health, clinical quality, care gap management, risk identification, provider insights, and data-driven clinical decision support across Center Well Primary Care. This leader owns the engineering capabilities that transform operational and clinical data into actionable intelligence for providers, care teams, market leaders, and operational stakeholders.

The role is accountable for the platforms, services, integrations, and operational processes that support Clinical Quality, HEDIS, suspecting, panel management, analytics enablement, and data operations. The Director serves as a key partner to Clinical, Operations, Product, and Data & Analytics organizations, ensuring that technology accelerates quality outcomes, improves provider effectiveness, and enables scalable growth across.

Lead the engineering strategy, architecture, delivery, and operations for technologies supporting:

• Panel Management
• Clinical Quality and HEDIS programs
• Risk Adjustment and Suspecting
• Provider and Care Team Insights
• Population Health Workflows
• Clinical Decision Support
• Care Gap Identification and Closure
• Predictive and intelligence-driven clinical interventions

Drive the evolution from retrospective reporting toward proactive intelligence that enables earlier intervention, improved quality performance, and better patient outcomes.

Provide engineering capabilities that accelerate analytical delivery across Primary Care.

Responsibilities include:

• Data integration services
• Data pipelines and ingestion frameworks
• Analytics platform support
• Operationalization of analytical solutions
• Data product enablement
  
  Reporting infrastructure support
• Application development supporting business intelligence functions

Establish engineering capabilities that allow analytics teams to focus on generating insights rather than solving technology and integration challenges.

Lead the operational teams responsible for the availability, quality, movement, and integrity of clinical and operational data.

Responsibilities include:

• Data Operations
• Production support
• Data quality monitoring
• Integration monitoring
• Data incident management
• Deployment support
• Operational readiness
• Data governance execution
• Service reliability and operational excellence

Create a highly reliable operational foundation that enables both business and analytical functions to confidently depend on clinical and operational data assets.

A primary objective of this role is to eliminate technology bottlenecks associated with data-dependent solutions. The Director will establish shared platforms, reusable services, standardized data products, and self-service capabilities that enable delivery teams across Primary Care Technology to build solutions independently whenever possible. Success is measured not by how many initiatives flow through this team, but by how effectively this organization enables other engineering teams to move faster without requiring direct involvement in every project.

The organization should serve as a force multiplier for the broader technology organization, providing common capabilities, trusted data assets, and reusable intelligence services that reduce dependencies and accelerate delivery across all domains. This leader will continually assess where centralized ownership creates unnecessary friction and will mature platforms and services to enable distributed innovation at scale.

Build and lead a high-performing…