Sr Business Intelligence Analyst, Broadband

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The Broadband Business Intelligence team supports business decision making through the delivery of key commercial and marketing performance insights to unravel the intricate problems that come with being a wireless ISP/Fiber provider.

The Senior Business Intelligence Analyst role is responsible for guiding the business through the analysis (and communication) of quantitative & qualitative data. The right person will be experienced in visual storytelling on the impact of marketing campaigns/tactics and know how to go from requirements gathering to presentation, with tailored content for varying levels of audience. Insights and analysis generated in this role will be critical to driving decisions about business/product performance across the broadband organization.

This role requires the creation of customer centric solutions driven by data analysis, business acumen, creativity, and effective communication. This position will participate in the design and development of reporting structures and interfaces, as well as model building.

This is a hybrid position required to be working in-office at least 3 days a week.

• Support the business intelligence needs of the business by using data from various sources (e.g. AWS Redshift, Azure, Databricks). Guide data strategy across multiple touch points (e.g new third party data acquisition and integration).
• Lead the process of driving core insights from available data and create strategies to improve the customer experience & performance. This involves collaboration with Marketing Managers, Data Scientists, and others.
• Early involvement in enterprise projects to define reporting needs & incorporating those needs into system design.
• Create comprehensive dashboards from different data sources for presentations to senior management on verbal and written forms
• Provide recommendations to cross-functional teams, resulting in process improvement

• Expert analytical, problem solving and critical reasoning skills
• Advanced communication/consulting, influencing and relationship management skills
• Proficient in Microsoft Excel and Powerpoint
• Be able to work on multiple projects simultaneously
• Ability to work with cross functional teams

• Bachelor's degree in Business, Statistics or similar degree plus 5 years of related work experience. Or, Advanced degree with 3 years of related experience
• 4 years experience with business intelligence tools (e.g.Business Objects, Cognos, Hyperion, etc.)
• 4 years experience in reporting & analyzing performance & data visualization with Tableau
• 2 years experience in online e-commerce or on-line support environments
• 2 years experience in advanced business analytics, which include testing, competitive analysis, surveys, & market research
• 4 years experience with performant querying of databases (SQL)
• At least 18 years of age
• Legally authorized to work in the United States

Total Target Cash Earnings Opportunity: $92,690 - $167,325

National Base Pay Range: $80,600 - $145,500

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company…