Data Entry Clerk

Payrate: $18.00 – $20.00/hr.

Case Management is a group within Company’s Legal and Emergency Response team that responds to legal demands served upon the company for historical customer information. The primary role of this contract position is to analyze documents submitted by law enforcement, private attorneys and pro se litigants (including court orders, search warrants, subpoenas, and preservation letters) and apply standard practices and policies in naming the documents for proper handling.

• With minimal supervision, the NTW will review legal demands and code them for proper routing within Legal and Emergency Response.
• While the majority of the demands are for Case Management, demands are also routed to both Real Time Operations (RTO) and our Emergency Response Center (ERC) as needed.
• Both RTO and ERC work in real time and handle emergent issues.
• Proper handling of these demands is vital.
• The NTW may also be tasked with other duties and projects as assigned by management.

• Candidate must be a quick learner, detail oriented, goal driven, and have excellent communication skills and professionalism.
• Candidate should have some formal training or experience in reading legal demands; on‑job training is provided.
• Computer literacy, typing and 10‑key proficiency are crucial. The candidate must be able to type a minimum of 45 words per minute and achieve 5,000 keystrokes.

The typical base pay for this role across the U.S. is $18.00 – $20.00/hr non‑exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Full‑time employees are eligible to select from different benefits packages, which may include medical, dental, vision, health savings account options, paid days off, bereavement leave, 401(k) with employer match, life and disability insurance, commuter benefits, dependent care FSA, accident and critical illness insurance, hospital indemnity insurance, work travel reimbursement, and discretionary performance or recognition bonus.

Sick leave and mobile phone reimbursement are provided as applicable by state or local law.