Southlake - Center General Manager

Kidstrong Southlake – New Center Opening General Manager

Job Title: Kid Strong General Manager

Center: Southlake

Reports To: District Manager, DFW

FLSA Status: Exempt

Travel: Minimal Local Travel

Compensation: $55,000 – $60,000 plus bonus

• Monthly performance bonus
• Competitive salary
• Healthcare (dental, health, vision)
• Paid time off
• Profit sharing
• Opportunity for advancement

• Understand and drive the center’s key KPIs and financials, including P&L.
• Build and maintain relationships with families and align with core values.
• Oversee center-level initiatives (maintenance, training, brand consistency).
• Maintain daily, weekly, monthly cleaning and maintenance.
• Manage employee issues and documentation.
• Set and communicate coach schedules.
• Schedule, sell, and staff events (camps, parties) to maximize profitability.
• Drive membership sales through outbound calls and inbound leads.
• Exceed sales and operational budgets.
• Respond promptly to corporate and client requests.
• Drive sales via in‑center trial conversion.
• Foster a coaching culture; monitor coach performance.
• Recruit, screen, interview, onboard, train, and evaluate coaching candidates.
• Ensure legal and company compliance of coaching paperwork.
• Lead coaching evaluations with a 30/60/90 model.
• Support staff professional development.
• Lead staff meetings and trainings.
• Attend weekly leadership meetings.
• Supervise Coaches, Lead Coach, and Assistant GM.
• Coach students with curriculum focusing on brain, physical, and character development for ages 15 months–11 years.
• Complete required training via Learn Upon.
• Communicate professionally via Slack.
• Work in a physically intensive environment (up to 25 lb, moving equipment).
• Ensure safety and proper technique with children.
• Lead monthly staff meetings focused on culture, development, product, and performance.

• Passion for working with children (non‑negotiable).
• Comfortable speaking to parents/guardians on a variety of topics.
• Prior experience in pediatric OT/PT a plus.
• Previous management experience preferred.
• 2–4 years of sales experience.
• Experience with Google platforms.
• Experience with Glo Fox, Learn Upon, Career Plug, Gusto preferred.
• Intermediate knowledge of physiology, exercise technique, body mechanics.
• CPR certified.

Entry level

Full‑time

Management and Manufacturing

Wellness and Fitness Services