Community Relationship Manager

The Collin County Community Relationship Manager is tasked with generating new member growth, enhancing brand visibility, and fostering robust relationships within our grocery store partner locations and the broader Plano, Frisco, and North Frisco communities. This position integrates outreach, sales, and member engagement to support the successful launch and ongoing operation of our in-store credit union branches.

• Design and implement effective in-store outreach strategies aimed at increasing foot traffic and acquiring new memberships. Cultivate and sustain strong partnerships with grocery store leadership and staff to enhance branch visibility and foster collaboration. Initiate and develop relationships with local businesses, community groups, and organizations to broaden the credit union's reach.
• Attend community events, school programs, and business networking functions as a representative of the credit union.
• Maintain strong follow-up processes to convert leads into long-term member relationships.
• This position will require branch coverage at times, and the ability to fill in at the in-store locations as warranted and assist members.
• This role includes defined key performance indicators, such as increasing the number of new member accounts, enhancing in-store engagement and community visibility, effectively converting leads into sustained relationships, and fostering positive partnerships with grocery store management and community organizations.

For more than 90 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking® Today, EECU is one of the largest credit unions in Texas with over $4 billion in assets and serves over 297,000 members through 22 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Reg B, Reg Z, Service Members Civil Relief, and FCRA/FACTA. Required to attend initial and ongoing annual Bank Secrecy Act training

EECU is an EOE/Vets/Disabled Employer.