Talent Relations Manager

Summary

The Talent Relations Manager is first and foremost responsible for team member relations, recruiting and satisfaction. He/She is responsible for team member relations and satisfaction linked to the guest. He/She is responsible for all talent management processes and practices within the store.

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Has oversight of talent management processes at the store including investigations, performance reviews, corrective actions, and terminations
• Accepts and processes all applications and works with managers on staffing needs within the store
• Conducts interviews for all store positions
• Evaluates HR practices at the store to ensure best practices are implemented
• Provides coaching and counseling to team members
• Ensures all paperwork related to talent management practices is complete, on time, and accurate
• Knows every team member by name in the store and is along with store management responsible for positive talent relations and development plans
• Conducts new team member orientation and ensures proper training is implemented across the store
• Ensures all new full time team members understand benefits and how to complete benefits paperwork
• Conducts exit interviews, tracks turnover and retention, and monitors staffing trends
• Responsible for all payroll procedures for store team members
• Works closely with Store Director on store wide communications
• Oversees team member recognition and communication programs in the store
• Responsible for identifying areas of opportunity throughout the store
• Responsible for proper investigation and documentation of all team member incidents and accidents
• Performs other duties as requested or required by upper management

• Must be 18 years of age or older
• Minimum of one year experience preferred
• College degree preferred
• The Talent Relations Manager is required to work a minimum of 48 hours per week. This will involve varying shifts throughout the week depending on the store needs
• Must be able to lift up to 30 lbs and stand for long periods of time (up to 6 hours)
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Ability to function as a team member and get along with others