Gutter sales

Basic Function

To sell the company’s services to the public so as to generate a quality product for the client and profit for the company.

• Maintains regular communication with the owner, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
• Maintains company reputation of integrity and professionalism by communicating with clients in a professional manner, being punctual for appointments, returning phone calls promptly, etc.
• Assures that all necessary information pertaining to jobs is communicated to crew leaders as necessary (i.e. job colors, job scopes, scheduling, billing, etc.).
• Maintains open communication with Jr. Head Installers, Head Installers, Crew Leaders and Field Supervisors, in order to remain knowledgeable of jobs and teams.
• Communicates with all employees in a positive and respectful manner.
• Set and achieve goals for sales volumes, closing rates and gross profits.

• Attends all estimates on time.
• Calls all clients prior to arriving at estimate.
• Prices new opportunities while meeting with the client at current production rates.
• A client must receive their estimate within 48 hours of the onsite visit if it is not left during the initial visit.
• Returns incoming phone calls in a professional manner and within 8 business hours of call.
• Provides product differentiation and solutions to client throughout selling process (assists client in understanding exactly what they are paying for and why it is a superior product.)
• Effectively sells the company’s services to the client in a competitive atmosphere by understanding the clients’ needs and selling to satisfy those needs.
• Helps jobs stay “happy and under.”
• Maintain consistent follow‑up on all open bids. Get’s a “yes” or a “no” on all bids.
• Strive to target and market the most profitable jobs.
• Sells only what the client asks for. Upgrade after having a signed contract for the “low hanging fruit.”
• Prioritizes work and actions in order to achieve established sales goals (see next page).
• Maintain closing and dollars sold percentage of at least 45%. Closing ratio is expected to climb significantly over time.
• Develops a well thought out prospecting plan focusing on generating leads for the company.
• Participates in networking groups to establish business relationships and promote company.
• Stops regularly at obvious potential clients or sites where gutter damage is evident or gutter related services are being performed, such as roofing or siding.
• Sales tracking worksheets are completed in their entirety before every sales meeting.

• Demonstrates positive leadership through all actions with all employees.
• Attends all meetings on time and participates.
• Works hours per week and perform all duties and responsibilities in a timely manner.
• Assists in the development and implementation of new systems, helping to maintain and increase the company’s profitability and organization as it changes and grows.
• Assists in problem solving and implementing solutions.
• Participates in planning company growth and development and supports company mission by following through on initiatives.

• 7% commission on all sales when company supplies leads.
• 1% extra commission on self‑generated leads.
• 1% performance bonus when sales exceed $20,000 for the week.

Payment is weekly. Cancelled sales after payment will be recovered from the next pay period.

We will work together to devise a “sales cookbook” and set goals. There are many variables depending on the month you were hired and the seasonality of the business. We expect our Solutionist’s to sell over $1 million in revenue each business year. We strive as a company to continually improve our compensation packages and create opportunities for you to earn more money based on performance.

I know what is expected of me and am committed to fulfilling my duties and responsibilities as a Solutionist for The Brothers that just do Gutters.