Lead Creative Repair Specialist

Benefits

• Bonus based on performance
• Company car
• Free uniforms
• Paid time off
• Profit sharing

Surface Experts fixes small damage on counters, tubs, floors, cabinets, appliances, furniture and more, saving customers thousands compared with full replacement. Our business is 98 % B2B, serving apartment communities, hotels, restaurants, construction and restoration firms, real‑estate professionals, and moving companies nationwide. Our mission is to reduce waste of time, money and materials while building outstanding teams and relationships.

You’ll be the go‑to field leader who both performs and mentors others in our proprietary spot‑repair process—a blend of traditional craftsmanship and modern materials that restores surfaces so seamlessly the customer can’t find the repair.

• Set the bar for professionalism when interfacing with property managers, maintenance teams, and construction crews.
• Lead and train technicians
  —share best practices, coach in the field, and contribute to our real‑time team chat for feedback and troubleshooting.
• Champion safety, efficiency, and continuous improvement
  , testing new methods and materials as they evolve.
• Execute flawless spot repairs on a wide range of hard surfaces, following our proven step‑by‑step processes every time.
• Document jobs (photos, materials, notes) to maintain quality records and accountability.

• Support and elevate your team
  , sharing knowledge freely.
• Follow a proven process with consistency and care
  , ensuring high standards in every detail.
• Act with honesty
  , integrity
  , and visible accountability that builds trust.
• Bring committed,
  enthusiastic customer service and a drive for continuous self‑improvement
  .
• Thrive on creative challenges—color, texture, unconventional repairs—and love when a client “can’t find the fix.”

• Background in fine finishing, automotive paint, cosmetology, artistic media, carpentry, flooring, or similar craft — comprehensive initial and ongoing training is provided. (3-5 yrs experience)
• Strong eye for color, pattern, and minute detail.
• Comfortable with hand tools, light power tools, ladders, and on‑site work.
• Valid driver’s license and clean driving record.
• Able to lift 25 lbs and spend extended periods on your feet.

• Comprehensive training & coaching for every career stage.
• Company vehicle, tools, and all materials.
• Creative, varied work—no two repairs or days are the same.
• Collaborative culture: team chat, nationwide knowledge sharing, and supportive leadership.
• Opportunity to grow into multi‑unit leadership, training, or specialized R&D roles.
• Pride in sustainable repairs that save clients time, money, and materials.

Compensation: $20.00 - $25.00 per hour

What it's like to be in this role: