Operations Assistant

🌿 Join us where ancient woodland meets open skies at Delamere Forest 🌿

• Location:
  
  Delamere (Cheshire)
• Salary: £12.21 per hour
• Working Hours:
  
  Part-time, 15 hours per week.
• Days of Work: 2 days - Saturday and Sundays only.

We have an exciting opportunity for an Operations Assistant to join our friendly Delamere Forest team! Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests.

Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

Open all year round, our Operations Assistant plays a vital role in creating an exceptional guest experience.

Key responsibilities include:

• Ensuring hot tubs are in perfect working order every day for our guests.
• Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
• Paying attention to the little details and delivering daily tasks in a timely and competent manner.
• Taking pride in delivering exceptional customer service.
• Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin.

• ✅ A positive, can-do attitude and a strong work ethic.
• ✅ The ability to work well in a team and communicate effectively with colleagues.
• ✅ Great attention to detail, ensuring high cleanliness standards are met.
• ✅ Some previous experience in a similar role.
• ✅ A willingness to work outdoors in a natural setting, whatever the weather.

We’re a Certified B Corp. Our business has been recognised as a force for good. It's what we’ve always known: our holidays are good for people and the planet. We’ve never done business as usual. Our holidays are unique, and so are we. We’re a team of 800 people. We’re stewards of 244.5 hectares of forest. We manage the land for conservation and create spaces in nature for people to stay.

Our tucked-away cabin locations are always thoughtfully placed. They’re places to discover the wonders of nature and realise the part we all play in protecting it.

• ✈️ Generous holiday allowance - Take the time you need to recharge
• 💰 Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
• 🎉 Social events and awards evenings - Celebrate success with your team
• 🔒 Pension scheme - Secure your future with our company pension
• 💛 One full paid day to volunteer - Give back to a cause you care about
• 🍴 Subsidised meals - Discounted food when working on location
• ❤️🩹 Wellbeing events & activities - Focus on your mental and physical wellness
• 🏠 Save on breaks - Enjoy up to 20% off. Friends and family also receive 15% off.
• 🛍️ Hundreds of discounts - Save on top brands across the UK

• 16 years: £7.55 per hour
• 17 years: £10.00 per hour

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.

🌿
Click ‘Apply’ now to start your journey with us at Delamere Forest.
Don’t miss out on this fantastic opportunity! 🌿