PT Deli Associate
Listed on 2026-01-02
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Retail
Retail Associate/ Customer Service, Customer Service Rep
At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for our customers and your community.
PrimaryPurpose
Handle and possess knowledge of all deli products. Receive, process, prepare, wrap, slice, weigh, mark, package products, and stock shelves, cases, and bins while maintaining neat, attractive conditions and properly signed displays.
Duties And Responsibilities- Provide quality customer service to consumers, co‑workers, vendors, and business associates.
- Receive, process, prepare, wrap, slice, weigh, mark, and package products.
- Maintain proper shelf, case, and display conditions, including stocking, cleaning, straightening, and rotating product.
- Maintain proper cooler conditions, coding, rotating, organizing cases of product, and cleaning.
- Maintain proper prep area conditions, including cleaning and sanitizing work surfaces, utensils, and equipment.
- Adhere to all federal, state, and local regulations as they apply to the deli area.
- Maintain safe and clean sales floor conditions, including sweeping and mopping.
- Provide exceptionally friendly and courteous customer service; answer questions, make recommendations, and promote products through suggestive selling.
- Dress according to company policy and maintain a neat, clean appearance at all times.
- Complete ELM training courses as they are added to the learning page.
- Report all accidents and file incident reports to the supervisor within 24 hours.
- Use the First Aid kit immediately for all injuries.
- Follow instructions; ask questions when in doubt.
- Report unsafe conditions to the supervisor.
- Follow company policy on apparel and footwear.
- Horseplay is forbidden.
- No running on the premises.
- Know emergency evacuation routes, exits, and alarms.
- Wear Personal Protective Equipment (PPE) where required, including cut‑resistant gloves when working with knives or blades.
- Demonstrate proper food safety and sanitation work habits.
- Use proper lifting procedures.
- Keep floors and work areas clear and clean.
- Never leave running machinery unattended.
- This is a smoke‑free shop; smoke in designated areas only.
- Employees must understand company policy and procedures in the policy manual and employee manual.
- Know MSDS information for all materials used during work.
- Complete Lockout/Tagout training.
- Complete Confined Space training and Right to Know training.
- Must be authorized to work in the U.S.
- Must be able to communicate and understand company policies and safety regulations to complete job duties satisfactorily.
- Must meet the ergonomic and physical requirements, and the physical base scores for this position, with or without reasonable accommodation.
- Must be able to use, or learn to use, the equipment and tools used to perform this job.
- Shift hours: minimum 4‑hour shifts or more depending on business needs.
- Job cycles: continual max.
- Lift/carry: up to 50 lbs.
- Stand 55%, sit 0%, walk 45%.
- Category IV: lifting, carrying, P/P up to 50 lbs.
- Max pull static: 20 lbs.
- Exposure to temperatures ranging from freezer environment to back room that is not air‑conditioned.
- Team members are responsible for understanding company policy and procedures as promulgated in the policy and procedure manual and the team member handbook.
The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.
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