Family Support Worker Lead; Statewide

Introduction

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve.

At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. This Statewide recruitment is being conducted to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State.

This recruitment has been reopened to allow for additional application submissions. If you have already applied and been approved for this recruitment , please do not reapply; your application remains under consideration. All approved candidates will be placed on this list of eligible candidates in one Best-Qualified randomized scoring band for at least one year. Placement on this list is not a guarantee that you will be offered an interview for any given vacancy.

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STATEWIDE This Statewide recruitment has been opened to establish a list of eligible candidates to be used to fill current and future vacancies occurring in our Local Departments of Social Services throughout the State. Please indicate the counties in which you are willing to accept employment on your application.

A Family Support Worker Lead is the lead level of work providing in‑home support services that enable individuals to maintain their independence and well‑being, assist in preserving the family structure, promote a functional home environment and teach clients to make use of available community resources. Employees in this classification function as members of treatment or service teams and visit clients’ homes to identify needs and provide in‑home assistance in activities associated with daily living, personal care, caregiving or parenting.

Assigns and reviews the work of lower level Family Support Workers who provide in‑home support services that enable individuals to maintain their independence and wellbeing, assist in preserving the family structure, promote a functional home environment and teach clients to make use of available community resources;
Trains lower level Family Support Workers in the procedures, techniques, skills and knowledge necessary to provide in‑home support services to clients;
Visits clients’ homes to identify needs and provide in‑home assistance for clients through teaching and demonstrating practical living skills including, but not limited to, meal planning, household maintenance, laundry, shopping, positive parenting and caring for dependents, conflict resolution, interpersonal relationship skills, job readiness, locating and securing housing, and household budgeting;
Assesses clients’ personal and living conditions in conjunction with the treatment or service plan goals to determine the need for specific behavioral changes;
Develops positive relationships with clients in order to gain their acceptance of the In‑Home Care Plan and contributes to the client’s physical and emotional health;
Encourages clients to participate in and make use of community resources and services such as child and adult support groups, food pantries, neighborhood services centers and child or adult day care;
Observes behavior of children and adults, records pertinent observations, maintains records of their behaviors and makes recommendations to the services team for possible plan modifications;
Prepares reports for the health care professional, case manager or supervisor on the clients’ physical condition, social and physical environment and services provided in order to assist the in‑home care team in developing, monitoring and modifying the clients’ In‑Home Care Plan;
Participates in team meetings with the case manager, health care professionals and other persons responsible…