General Manager

Location

598 Kokopelli Blvd, Fruita, Colorado 81521

Description

DND Groups is a privately held franchise management company and home to more than 62 quick service restaurants nationwide. Proudly representing 5 internationally recognized brands;
Dairy Queen, Noodles & Co., Paris Baguette, Taco Johns, and Zaxby's. DND Groups was recently named one of the Top 200 Restaurant Groups by Nation’s Restaurant. We are eager to bring aboard a growth-minded manager to lead our crew at this Dairy Queen location in Fruita, Colorado.

Responsibilities

• Building and developing a trusted team, guiding and supporting crew members and shift leaders.
• Maintaining a positive working relationship with all restaurant staff, fostering a cooperative and pleasant working environment to maximize employee morale, productivity, and efficiency.
• Hiring, training, and developing shift managers and conducting formal employee performance reviews.
• Ensuring that the team is equipped to provide an excellent guest experience in all areas.
• Utilizing the restaurant's profit & loss to optimize sales and profit by analyzing COGS and taking corrective action if necessary.
• Maintaining inventory, projecting changes in demand throughout the year, and adjusting labor accordingly.
• Ensuring that the restaurant is properly staffed to drive sales volumes, preparing crew members’ schedules, and approving schedules completed by assistant managers to meet staffing requirements and labor goals.
• Responding to customer complaints promptly and appropriately to resolve problems and ensure customer satisfaction, while identifying areas for improvement as a team.
• Organizing and implementing local restaurant marketing and incorporating regional and national marketing promotions to increase restaurant sales.
• Exercising good judgment in decision-making and reporting issues to the district manager.

Qualifications / Skills

• Minimum of 3-5 years of restaurant management experience required; quick service restaurant experience strongly preferred.
• High School diploma or equivalent required.
• Strong sense of urgency, ability to thrive under pressure, and motivate a team in a fast-paced environment.
• Strong customer service skills and the ability to engage with a diverse range of crew members and customers.
• A proven track record of effective management, demonstrated by previous COGS and labor management.
• Detail-oriented with the ability to oversee and balance all aspects of a fast-paced and dynamic restaurant.
• Ability to stand for long periods and lift up to 50 pounds.
• A strong sense of ownership, being available to the store and crew beyond designated shifts.

Benefits and Compensation

• Salary: $50,000.00 - $60,000.00 per year (based on experience)
• Healthcare benefits available
• Paid vacation and holidays

EOE AA M/F/Veteran/Disability

DND Groups is an equal opportunity employer in every aspect of employment, including selection, training, development, and promotion of the most qualified candidates without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by state or local