Customer Service & Front Desk Receptionist; UAE National

Customer Service cum Front Desk Receptionist (UAE National)

Fujairah, United Arab Emirates •
Company: Deluxe Holiday Homes

Job reference: 9f

• Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Process reservations over the phone, via email, or in-person.
• Ensure all reservations contain accurate and detailed information.
• Provide accurate information about our properties, amenities, and local attractions.
• Assist with general administrative tasks, such as answering phone calls and procuring office supplies.
• Prepare the daily schedule and coordinate with Housekeeping and maintenance teams for daily operations.
• Coordinate with the operations team to ensure guest satisfaction.
• Other additional administrative tasks assigned by the supervisor.

• Competitive Salary Package
• Medical Insurance Plan
• Annual Air Ticket Allowance
• A great working environment
• Company-provided laptop and SIM card
• Comprehensive training and support
• Opportunities for professional development and growth within the company

• UAE National with Family Book required.
• Fluency in Arabic and English, both written and spoken.
• Must possess a valid UAE driving license.
• Owning a personal vehicle is mandatory.
• Excellent communication skills.
• Strong problem‑solving and decision‑making abilities.

If you are a friendly and professional individual with a passion for delivering exceptional customer service, we would love to hear from you.