Relationship Manager – Business Banking

Type Business Banking

Job Category Business Banking

Job Purpose:

As a Relationship Manager, specializing on small and medium enterprises (SMEs), the candidate’s pivotal role is to manage and expand a diverse portfolio of SME clients. The primary focus will be to develop strong relationships, gain insights into clients' business needs, and provide customized financial solutions that support their growth and success. The role demands a comprehensive understanding of the SME market in the UAE, along with expertise in financial products, and exemplary relationship management capabilities.

• Achieve defined financial KPI’s for the financial year focusing on monthly and quarterly targets through FX, Trade, Asset growth & deposit/CASA increases.
• Build and maintain strong relationships with SME clients within the assigned portfolio.
• Understand Clients' business operations, financial needs, and challenges.
• Spearhead the acquisition of new SME clients and effectively manage and enhance the existing portfolio to achieve growth targets.
• Conduct regular assessments of the portfolio to ensure alignment with agreed upon KPI’s, driving growth on a monthly & quarterly basis.

• In-depth knowledge of financial products and services relevant to SMEs and relationship-building skills.
• Analytical mindset with the ability to make data-driven decisions.
• Strategic thinking and the ability to drive innovation in financial solutions for SMEs.
• Professional certifications in banking or finance would be an advantage
• Stay informed about industry trends, competitive landscape, and market dynamics affecting SMEs.

• Bachelor's degree in Business, Finance, Economics, or a related field
• Extensive experience in SME banking or commercial banking (Min. 3 Yrs as SME Relationship Manager), with a proven record of accomplishment of success in portfolio growth and management.

• MBA or relevant postgraduate qualification is a plus.

• Good communication skills both oral and written in English (Arabic is an advantage)

Sharjah Islamic Bank (SIB) started servicing the society in 1975; providing banking services to individuals and companies. An Amiri decree; released by His Highness Dr. Sheikh Sultan Bin Mohamed Al Qassimi the member of the Supreme Council & Ruler of Sharjah, was issued to launch & green-light the bank expedition. The bank was originally founded as National Bank of Sharjah and was suited the first bank to convert to Islamic Banking in 2002.

The revolutionizing from commercial banking to Islamic banking was a significant twist for the bank. Not only were specialized products & services modulated for customers, the banks entire organization was converted to be conventional to Islamic regulations. Now, SIB offers customers a broad range of Sharia'a compliant retail, corporate & investment services through the extensive UAE networks.