Quality Assurance Technician

Quality Protocol Adherence

• Ensure all products manufactured during the assigned shift comply with approved product specifications and quality standards
• Conduct regular quality rounds on the production floor to monitor both physical and visual quality parameters
• Monitor and record production area and warehouse temperature and relative humidity RH reporting any deviations to the Quality Manager
• Coordinate with machine operators and technicians to identify quality deviations, implement corrective actions and verify their effectiveness
• Maintain Statistical Process Control (SPC) charts and ensure all quality inspections are performed according to the defined inspection frequency
• Verify that the correct raw materials are issued to production machines and raise Non-Conformance Reports (
  NCRs
  ) for any material‑related quality issues
• Utilize quality tools such as SPC Control Charts
  , Pareto Analysis, Fishbone Diagram, 5 Why Analysis and CAPA for quality monitoring and continuous improvement
• Support investigations into customer complaints, process deviations, and quality incidents
• Perform scheduled calibration of all quality testing equipment and maintain complete accurate calibration records in accordance with quality procedures

• Perform visual and physical inspections of cigarette filters according to approved inspection procedures
• Evaluate trial samples and document machine runnability observations
• Immediately report abnormal trends or out‑of‑specification results to the Production and Quality teams
• Ensure product segregation and disposition of non‑conforming materials

• Maintain accurate records of routine inspections, quality tests and production trials
• Record all trial activities in the Trial Log and prepare detailed trial reports
• Archive all supporting documents including request forms, inspection records, checklists and trial reports

Good knowledge of cigarette filter manufacturing processes. Strong understanding of quality inspection techniques and statistical process control (SPC). Hands‑on experience with laboratory and quality measuring instruments. Proficient in root cause analysis tools (5 Why, Fishbone, CAPA, Pareto). Good analytical, problem‑solving, and communication skills. Proficient in Microsoft Excel, Word, and quality reporting systems. Ability to work independently and collaboratively in a shift environment while maintaining high attention to detail.