Administrative Support Assistant II

Administrative Support Assistant II

Classificaiton:
Administrative Support Assistant II

Department:
The College of Communication within the Division of Academic Affairs is committed to advancing a democratic society by preparing students to perform in a variety of communication professions. We seek an exceptional individual to join our Human Communication Studies team as the Administrative Support Assistant II. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Sub-Division:

Salary Range: $3,565 - $3,859 per month

Appointment Type:

Time Base:

Work Schedule:

Monday - Friday, 8:00 AM - 5:00 PM

About CSUF:

Job Summary:

Essential

Qualifications:

High School diploma or the equivalent. General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, practices, and equipment. Thorough knowledge of English grammar, punctuation, and spelling with demonstrated competence in effectively presenting standard information in writing. Ability to learn, interpret independently, apply, and identify deviations from a variety of complex policies and procedures. Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.

Ability to perform arithmetic functions of a transactional nature, including tracking and comparing data. Ability to work on the front line, with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills. Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions. Basic typing and keyboarding skills.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications:

Learn, interpret, and apply a variety of policies, procedures, and established guidelines. Identify deviations from established procedures and refer complex or unusual matters to the appropriate individual. Use judgment, discretion, and initiative to address routine problems and develop practical solutions. Organize and prioritize work, manage multiple assignments, and meet deadlines in an environment with frequent interruptions. Track assignments, documents, expenditures, and other information accurately.

Perform transactional arithmetic, reconcile and compare data, and identify discrepancies. Prepare accurate correspondence, forms, spreadsheets, reports, and records. Use word-processing, spreadsheet, database, email, calendaring, web-content, and other standard office applications. Learn and use University information systems and specialized applications. Provide effective front-line service to students, faculty, staff, administrators, alumni, community members, and external constituents. Understand, interpret, and communicate standard procedures, information, instructions, and deadlines.

Maintain confidentiality and exercise discretion when working with sensitive records and communications. Ensure compliance with Health Insurance Portability and Accountability Act (HIPAA) and university policies related to the privacy,…