Professional Master of Business Administration Program Specialist; Student Services Professional III

Job no: 563155
Work type: Staff
Location: Fullerton
Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Temporary, Full Time

Job Title

Professional Master of Business Administration Program Specialist

Classification

Student Services Professional III

Auto Req.

563155

Salary Range

(Hiring range depending on qualifications, not anticipated to exceed $5,540 - $6,128 per month)

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.

Why CSUF

California State University, Fullerton (Cal State Fullerton) is a leading public university committed to student success, academic excellence, and inclusive excellence. The university fosters a collaborative environment that supports teaching, research, and service while promoting innovation and professional growth. Cal State Fullerton is both a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution, and a recipient of the Seal of Excelencia (2021 and 2024) from Excelencia in Education.

Joining Cal State Fullerton means becoming part of a community dedicated to advancing student achievement, career success, and economic mobility.

Department

The College of Business and Economics within the Division of Academic Affairs is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research.

We seek an exceptional individual to join the Dean’s office as the Professional Master of Business Administration (ProMBA) Program Specialist (Student Services Professional III) to serve as the primary point of contact for students from recruitment through graduation. This role supports admissions, onboarding, student advising, cohort programming, and student success initiatives for the Professional MBA program. The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Duties and Responsibilities

Under the general direction of the Executive Director of Graduate Programs and Non-Degree Programs, and receiving day-to-day work direction from the Senior Assistant Director of Graduate Business Programs, the Professional Master of Business Administration (ProMBA) Program Specialist performs complex, specialized professional Student Services work in direct and independent support of the College of Business and Economics ProMBA program using a high degree of judgment.

Point of contact for the ProMBA program across its entire lifecycle, from a prospect's first inquiry through graduation, including outreach and recruitment, guiding applicants through the admissions process, yield, onboarding, current student advising, in-person cohort programming, and study abroad preparation.

The ProMBA program is cohort based, with approximately 25 to 30 students per cohort. In the program's first year there will be a single cohort; in subsequent years, the ProMBA Program Specialist supports a first year and a second-year cohort concurrently. The cohort meets in person on approximately half of all Saturdays during the fall and spring semesters and the ProMBA Program Specialist is required to be present on those days.

Cohort days include class sessions from 8:00 AM to 11:00 AM and 1:00 PM to 4:00 PM, ensuring breakfast and lunch set up are complete for those sessions (ordering is handled separately) and organizes four guest speaker sessions per semester, with significant input from the Senior Assistant Director and Executive Director on speaker selection.

This assignment requires a high degree of independent judgment, professional skill, and specialized program knowledge. The ProMBA Program Specialist is regularly required to interpret and apply program rules and university policy to individual student and applicant situations that do not have a precedent to follow. Independently develops and…