Program Director
Listed on 2026-01-02
-
Management
Program / Project Manager, Healthcare Management
Description
Position SummaryThe Program Director provides operational and program leadership in Crittenton’s Office of Refugee Resettlement (ORR) Shelter Program, a licensed residential facility governed by Title 22, Title 45, ORR Policy, and Community Care Licensing (CCL). Reporting to the Vice President of Residential Services, this role oversees unit supervisors and daily program operations to ensure regulatory compliance, safety, and trauma-informed care for unaccompanied children (UC).
The Program Director leads residential operations collaborating with Lead Clinician to ensure seamless integration of treatment, case planning, and residential programming. The role oversees the Parent and Child Education (PACE) program, ensuring high-quality, trauma-informed services that support the development and well-being of parenting youth and young children.
Pay Range: $72,800.00 - $
Requirements Education / Experience Required- Master’s degree in psychology, social work, counseling, marriage and family therapy, or a related behavioral health discipline from an accredited program or university
- Bachelor’s degree plus 5 years’ experience in child welfare administration, child protective services
- In addition to either of the criteria above, the candidate must possess: 2 years of experience in program management or 2 years as director of a licensed childcare program
- The Program Director must possess the administrator’s license for the care provider’s facility, if required
- By state licensing, possess the administrator’s license
- Supervisory experience and be licensed to provide clinical services in the state of California (LCSW, LMFT, LPCC, or PsyD) preferred
- Demonstrated expert knowledge of ORR, HHS, Title 45, and Title 22 licensing standards
- Experience managing staffing, operations, and safety within licensed residential or federally funded programs
- Bilingual (English/Spanish) strongly preferred
- Must successfully clear DOJ and FBI fingerprint checks
- Must be cleared by ORR
- Must be at least 21 years of age
- Valid California driver’s license and current auto insurance
- Must provide proof of immunity to vaccine-preventable diseases (e.g., Varicella, MMR, Tdap, TB, Influenza)
- Completion of all required ORR trainings, including Employee Misconduct Acknowledgment, Code of Conduct, and Sexual Abuse and Harassment Prevention.?
- Provide overall leadership and direction for daily shelter operations to ensure continuous compliance with ORR, HHS, and Title 22 requirements
- Supervise Unit Supervisors and PACE staff, ensuring consistent staffing ratios, adherence to agency policy, and delivery of trauma-informed care
- Partner with the Lead Clinician and Lead Case Manager to align treatment, case management, and residential programming into one cohesive, youth-centered model of care
- Lead organizational change management efforts within the shelter, guiding staff through policy updates, system improvements, and new ORR directives with clear communication and accountability
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