Project Manager II

Please note that this position is subject to pre‑employment drug testing and criminal background checks, which include 4-year employment verifications.

Reporting to the Operations Manager or Transportation Manager, the Project Manager I is responsible for the management of medium‑sized move and install projects. This position supervises medium sized move and install crews to complete projects for commercial customers. This position is responsible to ensure the job must stay within bid. Any possible change orders requested by the customer need to be documented and signed by both the customer and the Project Manager.

Performs general manual labor and office furniture installation tasks including loading, unloading, lifting, and moving office furniture and materials. Assists with a variety of functions with manual labor tasks as needed. May require loading and unloading trucks from loading dock, using ramps or on lift‑gates. May assist in pushing furniture, equipment, and cartons on wheels to and from trucks, offices, and warehouses.

May assist in setting & offsetting goods on equipment. Assists the install/move process by communicating with account managers, the end users/customer and other crew members.

This position will also have the responsibility for developing and implementing strategies to improve employee engagement to foster a positive work environment for their direct reports.

• Checks for start time (for next day’s work schedule) with dispatch daily.
• Arrives at Corovan dispatch office (or on‑site), in complete uniform every day.
• Obtains daily work assignments from dispatch or operations manager.
• Manages large move and install projects to ensure complete customer satisfaction.
• Read install plans and identify starting locations, staging locations and changes.
• Complete red‑line and stick drawings as needed.
• Sets, offsets, pushes, pulls, lifts, carries, and moves furniture, equipment and boxes as required.
• Properly loads and unloads trucks from loading dock, using ramps or on lift‑gates to protect goods being moved and supervises others doing the same. Completes all paperwork accurately and neatly and turns into operations daily.
• Handles and stages product, performs detail work and trash‑out functions on install projects.

• Lead the billing team of both direct and indirect reports to perform daily functions of billing and cash applications.
• Provide supervisory coaching and guidance to the Transportation team.
• Develop performance standards to measure and give feedback to each employee and provide annual performance reviews to each team member including providing any necessary coaching and counseling.
• To hire, train, schedule, support, review, and coach employees directly accountable to his/her/their position and to maintain the highest possible level of employee morale and department productivity.
• Manage timekeeping system approvals to ensure payroll and timesheets are accurate for their direct reports and manage exceptions.
• Organizes and oversees the schedules of employees.
• Partners with Human Resources to handle discipline and termination of employees in accordance with company policy.
• Update monthly department SMART goals in the Ally software program. Act as a catalyst for change and improvement in performance and quality utilizing Six Sigma methodology. Ensure established policies and procedures are adhered to in accordance with company procedures and guidelines.
• Provide leadership to the team and set a culture of engaging and respecting employees.

• Act as point contact person for all accounting escalation issues and resolve them in a timely manner. Must be courteous, helpful, and professional to all existing and potential customers, by interacting with customers in person and via telephone, fax, and email to ensure complete customer satisfaction in all matters related to the operation.
• Maintain excellent customer service with the customers, vendors, sales, transportation, and operation teams to establish solid relationships.

• Participate and lead Six Sigma projects, as required to improve processes and efficiencies.
• Det…