Gun Store - Assistant Manager, Fullerton,d CA

Overview

We are a well-established, family-owned gun store located in Fullerton, CA, committed to providing exceptional customer service and quality firearms and accessories as well as gunsmithing and custom services. We cater to responsible gun owners and enthusiasts, providing a wide selection of firearms, ammunition, and gear. We are currently seeking a dedicated and motivated Assistant Manager to join our team and help us continue to grow.

Pay: $20.00 - $25.00 per hour

• Customer Service Excellence: Assist customers with sales & services pertaining to firearms, ammunition and accessories
• Staff Supervision: Assist in the supervision and training of store staff. Provide leadership and guidance, ensuring the team follows policies and procedures.
• Inventory Management: Help with inventory tracking, stock replenishment, and ensure all firearms and products are displayed and stored according to company and legal requirements.
• Compliance and Safety: Ensure that all transactions comply with federal, state, and local laws and regulations. Maintain a safe and secure environment for customers and staff.
• Sales & Merchandising: Contribute to achieving sales goals by upselling products, maintaining store displays, and organizing promotions.
• Administrative Duties: Assist with cash handling, reporting, and other managerial tasks.

• Retail
  
  Experience:
  
  At least 2-3 years of experience working in retail, with at least 1 year in a supervisory or managerial position.
• Customer Service: Strong customer service background, as dealing with customers’ needs, questions, and issues is crucial in this setting.
• Team Leadership: Ability to supervise and manage a team of sales associates, including training, motivating, and providing feedback.
• Sales
  
  Skills:
  
  Proven ability to drive sales and meet sales goals. Ability to upsell products and recommend additional merchandise.

• Firearm Knowledge: A solid understanding of different types of firearms (handguns, rifles, shotguns, etc.), ammunition, and gun accessories.
• Product Knowledge: Familiarity with related products like safes, holsters, optics, and other gun-related accessories.
• Hands-On
  
  Experience:
  
  Previous experience handling firearms, possibly from a previous job in the gun industry, hunting, shooting sports, or as a firearm owner.
• Shooting Knowledge: Knowledge of basic firearm safety, usage, and maintenance. Ability to advise customers on proper handling and care of firearms.

• California Firearm Laws: Thorough understanding of California’s complex gun laws and regulations, including:
• Firearm Sales Laws: Knowledge of the requirements for background checks, waiting periods, and mandatory documentation (e.g., DROS – Dealer’s Record of Sale).
• Age Restrictions: Familiarity with California’s laws regarding the minimum age for purchasing firearms, ammunition, and magazines.
• State and Federal Regulations: Understanding of the state and federal regulations for selling firearms, including restrictions on certain types of firearms, ammunition, and accessories.
• Firearm Safety: Ability to ensure all transactions and processes are compliant with legal safety standards (e.g., ensuring that customers receive safety training or information).

Must be able to pass a background check to become an employee, and in many cases, possess or be able to obtain a CA DOJ Certificate of Eligibility
.

• Inventory Management: Experience with inventory tracking and management, including ordering products, conducting stock checks, and managing back-stock.
• Cash Handling and Reporting: Experience in managing cash registers, handling large sums of money, and maintaining proper documentation for all transactions.
• Scheduling: Ability to manage employee schedules, handle time-off requests, and ensure there is adequate coverage during peak business hours.
• Problem-Solving: Ability to resolve operational issues, employee conflicts, or customer disputes efficiently and professionally.

• Physical Stamina: Ability to stand for long periods and lift moderate amounts of inventory (e.g., boxes of ammunition or firearms).
• Safety Knowledge: A commitment to firearm safety procedures, ensuring that both employees and customers adhere to safety protocols at all times.

• Detail-Oriented: An eye for detail, especially when it comes to compliance with regulations, inventory accuracy, and maintaining store standards.
• Self-Motivated and Proactive: Ability to work independently and take initiative in solving problems, improving store processes, and boosting sales.

Job Type: Full-time

• 401(k)
• Employee discount
• Paid time off

• Pass a (firearms) background Check
• Retail Gun Store Experience (DROS)
• Management Experience

Work Location:

1139 S Placentia Ave, Fullerton, CA 92831 (in person only)