Move Coordinator

Berger Transfer & Storage, Inc is a leading provider of relocation, distribution, and warehousing services. Founded in 1910, the company has been delivering moving and storage services to individuals and businesses for over 110 years. Berger is Allied Van Lines’ largest agent, operating 16 locations throughout the U.S.

• Act as the transferee’s main point of contact for coordination and movement of household goods.
• Communicate with customers to coordinate moves and ensure the highest level of customer service and satisfaction.
• Oversee all assigned corporate moves from point of shipment acceptance to delivery, monitoring and tracking coordination with suppliers.
• Receive survey results and verify that quoted services are in accordance with account policies.
• Provide estimates to accounts based on surveys of goods to be moved.
• Work directly with the agency network on scheduling all moving services, addressing critical needs, and resolving problems, ensuring timely communication with third‑party providers.
• Identify policy expectations and collaborate with the account for authorizations and other move details.
• Assist with providing proper paperwork to ensure timely billing to clients.

• High School Diploma or Equivalent (required).
• Minimum of 1 year of customer service experience.
• Strong customer service and interpersonal skills.
• Excellent written and verbal communication skills.
• Strong organizational skills, maintaining an organized workspace and completing tasks according to schedule.
• Tenacious attention to detail.
• Ability to handle heavy phone work.
• Previous successful experience with Microsoft Suite (Word, Excel, Outlook).
• Knowledge of typical office equipment (PC, calculator, fax machine, etc.).
• Basic math skills, including addition, subtraction, multiplication, division, percentages, and fractions.

• Competitive Pay.
• Medical, Dental & Vision Benefits.
• Paid Time Off (accrued starting your first day).
• 401K.
• Employee discounts with Verizon, Expedia, and more.

• Entry level

• Full‑time

• Other

• Transportation, Logistics, Supply Chain and Storage

Berger Transfer & Storage, Inc is an affirmative action/equal opportunity employer that welcomes diversity in the workplace. All applicants will receive consideration for employment regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.

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