Assistant Manager

Job Title

Assistant Manager at Quality Fresca LLC

Moe's Fuquay-Varina - 416

The Assistant Manager contributes to the success of the business and has responsibility, through the direction and control of restaurant operations, to grow sales, ensure a positive guest experience and maximize restaurant profitability. The Assistant Manager is a key part of the restaurant management team focused on maintaining the highest standards of food quality, service, cleanliness, safety and sanitation and will take direction from the supervisor on requirements to deliver those expectations.

The Assistant Manager reports to the General Manager.

• Ensure a high quality operation
• Maintain controls
• Manage team members
• Advocate a team environment
• Manage personal development
• Provide team members, managers, and guests with a positive experience and atmosphere.
• Ensure prompt, friendly service.
• Ensure the production of high quality food on a consistent basis.
• Direct overall activities and performance of team members on a shift-by-shift basis.
• Assist with development of sales and marketing strategies and implement advertising, promotion campaigns.
• Support brand sales driving initiatives such as promotions, new product introductions, brand loyalty initiatives.
• Manage guest and team experience.
• Ensure quality and timely delivery of food and beverage orders through various ordering channels.
• Maintain and inspect dining room, food receiving, holding, preparation, production, storage areas for health and safety compliance.
• Complete daily paperwork and projects in a timely manner.
• Comply with cash control policies and procedures.
• Drive positive results for labor through proactive scheduling.
• Control operating costs by instituting awareness through the restaurant.
• Ensure quality recruiting and training of new team members.
• Assist in hiring, training, motivation, and evaluation of team members as directed.
• Create positive relationships with team members and managers.
• Minimize turnover through resolving team member issues.
• Ensure adherence to brand standards, company policies and procedures during shifts where supervising.
• Support an open door policy.

Hourly / Part-Time

High School Diploma or equivalent.

English

Mid-Senior level

Part-time

Other

Food and Beverage Services