Customer Service Representative

Customer Service Representative (Full-Time)

Join to apply for the Customer Service Representative (Full-Time) role at Dayton Freight Lines, Inc.

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquiries including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing, and special requests.

• Assist the Service Center Manager.
• Take and deliver messages for the Service Center Manager and Account Managers.
• Provide assistance to Drivers.
• Prepare bills of lading and delivery receipts.
• Maintain excellent communication with external and internal customers as well as interline companies.

• Payroll
• Data entry
• Freight reports
• Driver collection reports
• Billing and filing

• Skillful in Microsoft Office programs.
• Excellent keyboarding skills.
• Has worked in a fast paced environment and has excellent attention to detail.
• Experience with handling a high volume of phone calls.
• Exceptional communication and customer service skills.

• Stable and growing organization.
• Competitive weekly pay.
• Quick advancement.
• Customized training program.
• Professional, positive and people‑centered work environment.
• Modern facilities.
• Comprehensive benefits package:
  Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays, paid vacation and personal days.

Seniority level:
Entry level.

Employment type:

Full-time.