Leader Technical Training

Job Summary Leader of a Technical Training Team for instructor led training and field technical training (Flexible Location across NiSource Operating Territory) General

Summary:

Lead a team of Technical Trainers that support Distribution Operations in the development of employees. Coordinates instructor led training and on-the-job training requests and determines resource allocations. Assist and support the Lead Training Coordinator with training resource allocations. Takes actions to ensure employees are properly prepared to work safely, effectively and in compliance with all Regulatory requirements. Primary areas of responsibility may include Service, Plant, Construction, M&R, Corrosion, Engineering, and Leakage activities.

• Collaborate with the Lead Training Coordinator and Training Manager in the creation of Training Plans.
• Assist and support the allocation of resources for training delivery.
• Directs, and participates in development/revision of Technical Training Programs and Curriculum.
• Supervises activities of Technical Trainers to ensure following Standard Operating Procedures.
• Prepares correspondence and reports.
• Supports Training Center Management with performance metrics and training plan development, planning and adherence.
• Participates in employee development and conducts training and coaching observations in the classroom and in the field.
• Develops team to flex and support technical training needs.
• Stays current with technology, regulatory requirements, and related training.
• Builds and maintains strong collaborative partnerships with Operations leadership/management.
• Assesses and develops skills of Technical Trainers.
• Assesses organizational classroom training and on-the-job training, evaluates needs, and makes recommendations.
• Creates and delivers presentations to internal and external groups.
• Procures the materials and equipment needed to conduct training.
• Promotes the necessary environment for professional and effective training to be conducted.
• Promotes use of policies, procedures, and standards in the classroom and in the field.
• Initiates continual improvement initiatives and leads cross functional teams in implementing improvements.
• Ensures team is ready to respond and support the IC (Incident Command System) structure for emergent issues or for workforce continuity efforts.
• Testifies in Arbitrations, depositions, and court cases as needed.
• Lead investigations in new employee performance issues by providing accurate documentation and recommendations for disciplinary actions.
• Applies applicable collective bargaining unit agreement as it pertains to training.
• Represent the Training Organization by delivering presentations at industry-sponsored events.
• Leads diverse team of qualified individuals with authority to hire, terminate, promote, demote, coach, develop and performance manage.

• High School Diploma
• Minimum five years’ experience in Field Operations, training, or related experience.
• Demonstrated technical expertise in assigned area.
• Demonstrated ability to work well with others and build ongoing working relationships.
• Basic computer skill proficiency.
• Project management experience.
• Demonstrated Leadership experience.
• Estimated Travel 60%.
• DL NUMBER - Driver License, Valid and in State current driver's license Upon Hire.

• Bachelor's Degree 4 year degree or technical degree.
• Experience in natural gas industry and/or background in training within a regulated utility, skilled trades, emergency response community, or in training military personnel.
• Leadership experience.
• Experience in delivering effective training/coaching to multiple levels of the organization.
• Excellent facilitation skills for various size groups.
• Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results.
• Excellent communications, presentation, interpersonal skills.
• Knowledge of Collective Bargaining Unit Agreements (where applicable).

Physical Demands The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities.

Work Authorization Candidates…