Infrastructure Engineer Sr - Prin

Please note the job posting will close on the day before the posting end date.

Job Summary At AEP, we’re more than just an energy company!

Job Posting End Date

01-03-2026

Please note the job posting will close on the day before the posting end date.

Job Summary At AEP, we’re more than just an energy company!
We’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Job Description

Part of a larger team delivering high quality Computer, Network, Storage and End-User Infrastructure technology solutions, on-going support to the business. Independently completes infrastructure project assignments. Plan, research, evaluate, design, and engineer the enterprise's technology infrastructure. Provide technical support and troubleshooting, cost estimates, justifications, and recommendations. Produces technical documentation, support and configuration. Manage, plan, and maintain technical platforms including upgrading systems.

Monitor system performance and installs and configures hardware. Responsible for collaborating with other Job Families such as Project Managers, Architects, Solution Engineers, Technicians, Business Analysts to deliver consistent, reliable technology solutions that leverage AEP's technology standards, architectures and best practices.

What You'll Do:

• Working independently, responsibilities include the following related to Computer, Network, Storage, Cloud and End-User infrastructure:
  
  Perform infrastructure project assignments.

• Plan, research, evaluate and design infrastructure solutions.

• Provide a high level of technical support and analysis, operation, administration, and troubleshooting activities.

• Adhere to AEP’s approval processes as part of change management, incident management and trouble response scenarios.

• Prepare cost estimates, justifications, application requirements, alternative solutions, and technical recommendations.

• Prepare technical documentation including procedures, manuals, and reports.

• Review and adhere to budgeting and approval processes while assisting with annual and project planning.

• May provide training and mentoring, as well as work direction, to others on the team.

Nice to Have:

• Five years in direct support of Network Operations in a large enterprise environment, preferably within the utility or energy sector. Service Now or similar ITIL experience is a plus.

• An advanced understanding of network communications technologies and n demonstrate the ability to analyze, troubleshoot, coordinate and resolve complex network issues and projects.

• Proficiency in networking protocols (TCP/IP, DNS, DHCP)

• Strong knowledge and experience with IPAM-DDI solutions

• Strong knowledge and experience supporting F5 DNS, GTM and Local traffic Manager (LTM)

• Knowledge of network security practices

• Familiarity with hardware (routers, switches, firewalls)

• Experience with network monitoring tools

• Knowledge in routing and switching protocol, WAN technologies including MPLS, Point to Point, MAN and Wireless; LAN technologies including LAN design standards and best practices, Data Center network Design and Wireless solutions; and security standards with firewall, design and best practices

• Experience in Unix/Linux

• Excellent communication skills, both written and oral, with the ability to clearly communicate complex findings and present them to ensure audience appeal at various levels of the organization and with clients

Preferred Additional

Experience:

Maximo Experience

• Proficient in IBM Maximo:Extensive experience using IBM Maximo for asset management and maintenance tracking, streamlining workflows, and enhancing operational efficiency.

• Implementation and Customization:Involved in the implementation and customization of Maximo to meet organizational needs, including configuring modules for inventory management, work order processing, and preventive maintenance…