Store Supervisor

After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers at our 425+ retail locations across the United States. We're the home of The World’s Best Ham and the secret to our success isn't a secret at all—it's our people. We're a high–performance team committed to authenticity and to living our values in full view of the communities we serve.

We’re looking for a Store Supervisor to join our team! This is a full–time, benefits–eligible role that supports all aspects of store operations and ensures customers receive excellent service and quality. We have a casual environment and we offer a better work / life balance. Our stores are open Monday through Saturday from 9:30 AM to 6:30 PM—and we’re closed on Sundays.

Bring your restaurant, retail or hotel customer service experience to Honey Baked and grow your career!

• Manage store operations as assigned by the Manager and assume all operational control in the absence of the Manager.
• Assist in hiring and training all associates and ensure expectations for each position are met; assist Manager in implementing development plans for staff.
• Be able to effectively work and train all positions in both the front and back of the house.
• Perform various administrative functions such as banking and scheduling meetings.
• Coach associates using established processes and tools, including Huddles, observation checklists, and Ham Evaluations.
• Execute store opening/closing procedures and daily/weekly reports.
• Manage and monitor labor and adjust the store staffing based on the demands of the business.
• Monitor production and sales efficiencies, including wait times, yields, and product quality.
• Ensure proper sanitation procedures are followed—including hand dip, hair nets, gloves, and aprons; ensure proper use of equipment; monitor stocking and clean‑up duties.
• Ensure FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints with 100 % customer satisfaction according to Company policy.
• Participate in catering and gifting sales and fulfillment in all B2B and catering processes.
• Lead merchandising transition from promotion to promotion and ensure proper holiday and non‑holiday set‑up.

• High–school diploma or equivalent.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.
• Two years of restaurant or service–industry experience desirable; prior supervisory experience recommended.
• Good understanding of a production–facility operation—equivalent to one–two years’ work experience.
• Valid driver’s license and reliable transportation to assist with catering orders/deliveries.

• Competitive pay.
• Fun and casual environment.
• Flexible hours.
• Opportunity to grow your career with a premier brand.

Benefits for full–time Store Supervisors include medical, dental and vision insurance options, life insurance, long–term and short–term disability coverage options, paid time off, a 401(k), annual bonus opportunities, a tuition–assistance program, access to our Employee Assistance Program and associate discounts on our fantastic products.

Find out more about Honey Baked (along with some fantastic recipes) on our You Tube channel here.

Physical dexterity and mobility required to perform demands of the job which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies, some of which may be up to 65 lbs.

We’re proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression, or any other protected class under applicable federal, state or local law.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.