Front Desk Receptionist

Join to apply for the Front Desk Receptionist role at Oak Hammock at the University of Florida

Oak Hamm at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities that are focused on optimal wellbeing.

• Responsible for the daily operations of reception and concierge services, ensuring smooth function and delivering exceptional customer service to residents, visitors, and team members.
• Provides welcoming and excellent customer service to all residents, team members and guests. Greets and directs visitors upon arrival.
• Directs incoming phone calls and relays timely messages to the appropriate personnel.
• Answers general questions by providing accurate information.
• Provides “lost and found” services for residents.
• Serves as liaison for administrative offices and appointments.
• Maintains confidentiality of members’ personal health information.
• All other duties as assigned.

• High school diploma or equivalent required.
• 1 year of experience in customer service, preferably in a health‑care environment.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Prefer knowledge of a variety of computer software applications and ability to learn.
• Strong multitasking and organizational skills, with a clear, professional speaking voice.
• Ability to work well with residents, family members, team members, and external partners.
• Must possess a valid Florida’s Driver's License and maintain a good driving record.

• University of Florida partnership with community discounts and access to opportunities through the Gator One UF
• OH I CAN! Scholarship and Tuition Reimbursement Programs
• Pay Every Other Week
• Licensure Reimbursement for Clinical Positions
• Health, Dental, and Vision Insurance
• Company Paid Short Term Disability
• Long Term Disability
• 401(k) Retirement and Investing Plan with Company Match
• Paid Time Off Accrual
• 6 Paid Holidays and 1 Additional Floating Holiday
• Annual Employee Recognition Gifts
• Milestone Service Awards
• Helping Hands Emergency Loan Fund
• Staff Uniform Credits