Service Administrative Assistant

Service Administrative Assistant

Wiginton Fire Systems is seeking a Service Administrative Assistant at our Gainesville Branch.

To be considered for this position, candidates must have administrative experience in the construction industry. Those with administrative experience specifically in fire protection or the fire sprinkler trade will be regarded as highly qualified. While all applicants may apply, unqualified candidates may not be contacted.

• Manage the appointments/Service calendar, ensuring appointments/inspections are accurately scheduled and rescheduled as needed.
• Provide customer service as the primary interface between our Inspectors, Service Techs and Customers.
• Create and maintain service files in databases and branch physical files.
• Coordinate efforts of technicians and administrative staff to ensure timely, efficient execution of all committed orders.
• Ensure that all repair items noted on inspection reports are followed up with a quotation.
• Assist in any financial‑related issues as assigned.
• Provide weekly service invoicing reports to the Service Manager.
• Perform all other duties as assigned.

• High school diploma or equivalent.
• Administrative experience in Fire Protection, Fire Sprinkler trade, or knowledge of NFPA Standards.
• Exceptional organizational, planning, communication, time management, and leadership skills.
• Proficient in Microsoft Office.
• Stamina and ability to perform mentally strenuous work for extended hours.
• Experience with ERP software (Microsoft Dynamics GP preferred).
• Clean criminal background and MVR.
• Pass a drug screening.

• Own a Piece of the Pie:
  Become an employee‑owner and share in the company's success.
• Secure Your Future:
  Generous 401(k) plan with company matching.
• Comprehensive Health & Well‑being:
  Top‑tier health, dental, vision, and life insurance coverage.
• Protection When You Need It Most:
  Short‑term and long‑term disability insurance.
• Take Control of Your Healthcare:
  Flexible spending account.
• Recharge and Pursue Your Passions:
  Generous paid time off.
• Get Rewarded for Your Well‑being:
  Wellness Rewards program.

Wiginton is a 100% employee‑owned company with a 50‑year history. Our administrative staff has an average tenure of 10 years or more. We offer competitive pay and market‑leading benefits.

Referrals increase your chances of interviewing at WIGINTON FIRE SYSTEMS by 2x.

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