PLM Business Systems Analyst - SAFRAN LLC

PLM Business Systems Analyst (H/F) - SAFRAN SEATS USA LLC

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Safran is an international high‑technology group operating in the fields of aeronautics (propulsion, equipment and interiors), space and defense. Its mission is to contribute sustainably to a safer world, where air transport becomes more environmentally friendly, comfortable and accessible. With operations on all continents, the Group employs 100 000 people for a revenue of €27.3 billion in 2024, and occupies, alone or in partnership, leading positions worldwide or in Europe on its markets.

Safran is the second largest company in the aeronautics and defense sector in the “World’s Best Companies 2024” ranking of TIME. Safran Seats is one of the world’s leading manufacturers of aircraft seats for crew and passengers. One million aircraft seats made by Safran Seats are currently in service in airline fleets worldwide.

As a member of Safran Seats, you play a major role in the teamwork that provides over one million seats to major airlines worldwide. Our commitment to superior quality, comfort and innovation ensures you can take pride in doing meaningful work that supports the needs of passengers and crews alike.

Acts as a liaison between the Safran Seats US business users, local PLM team, and central PLM teams to ensure successful deployment of PDM/PLM capabilities, normally as part of global digital transformation projects. Manages business requirements, supports solution design, and organizes validation with functional and key users. Works cross‑functionally and with other Safran Seats business units to meet all internal customer needs and drives alignment between the sites.

The position works under general supervision.

• Conduct effective analyses to clarify and evaluate business requirements for developments in a manner which supports strategic goals in the context of PLM projects.
• Document requirements using methods such as process mapping, user stories, use cases, impact mapping, and functional/non‑functional requirement specifications.
• Perform gap analyses for any new requirements or requests and articulate business impact effectively.
• Engage stakeholders across local functions and global business units, challenging where necessary and providing input on best practices.
• Present requirements and analyses, including risk and impact assessments, to management in a precise manner.
• Support project governance and delivery of assigned initiatives.
• Ensure the correct support model is deployed during solution development, user acceptance testing, and post‑Go‑Live to maintain excellent customer service and positive project outcomes.
• Develop comprehensive end‑to‑end test cases during required phases of PLM development projects.
• Coordinate implementation of approved process improvements through interface with PLM and IT/IS teams.
• Coordinate required trainings with the Seats US Development School.
• Perform other duties as assigned.

• Education & Qualification
  • Requires a Bachelor’s degree in engineering, Engineering Technology, Computer Science, or related field, or a combination of 6 years work experience and education related to the degree field if no bachelor’s degree.
• Work Experience - Technical Knowledge
  • Prefer 1 year of related experience in addition to meeting education requirement.
• Professional Skills
  • Ability to enact cultural change management.
  • Ability to solve problems and think strategically.
  • Basic knowledge of CAD, PLM, business processes.
  • Basic knowledge of requirements management and documentation.
  • Ability to work across functional boundaries, with excellent analytical skills.
  • Communications:
    Ability to generate written communication and to operate required office equipment; ability to read and review written communication; speech and hearing abilities that allow individual to communicate clearly and distinctly in English.
• Behavioral Skills
  • Ability to develop strong relationships across functions.
  • Strong organizational and planning skills.
  • Acts in accordance with company values.
  • Demo…