Worlds Reading, Operations Manager

Apply now Job no: 538189
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Communications/Public Relations/Marketing, Executive/Director/Management, Office/Administrative/Fiscal Support
Department:  - ED-LASTINGER CENTER

Classification

Title:

Master’s degree in in an appropriate area; or a bachelor’s degree and two years of relevant experience; or an equivalent combination of education and experience.

The New Worlds Reading, Operations Manager will be responsible for leading the development and implementation of outreach and engagement strategies for the New Worlds Reading Initiative. They will work with stakeholders to define project scope, goals, and deliverables, and will develop work plans, resource plans, and status reports. The ideal candidate will have experience in management/coordination, community outreach, and strong relational, organizational, and communication skills.

This position is time limited and soft-funded.

• Support the process of defining project scope, timing, deliverables, resources, and key measures of success and prioritizing responsibilities.
• Develop and communicate a strategic project plan, including timelines and milestones, for stakeholders and team members.
• Create and manage all project-related tools, including project plans, timelines, communication channels, and internal asset management sites.
• Ensure adherence to high-quality standards, best practices, and UF policies and procedures.
• Create recommendations to identify successful and unsuccessful project elements.
• Facilitate the analysis and resolution of issues that impede project progress.
• Drive and execute strategies for operational efficiency and productivity.
• Establish a consistent and efficient reporting system to regularly communicate program progress, risks, and key milestones to leadership, supporting informed decision-making.
• Create a risk management strategy to proactively and promptly identify, assess, and prioritize potential risks that could impact the project's objectives and then develop strategies to mitigate, avoid and manage those risks, and remove roadblocks that impede project progress.
• Troubleshoot challenges and address them as they arise providing implementation support to ensure consistency and efficiency.

• Supervision of Operations team (Operations Coordinator, Senior Operations Specialist, Operations Specialist) providing project management support for all New Worlds Reading Operations.
• Effectively set and communicate project expectations to team members and stakeholders.
• Lead project meetings, developing and delivering progress reports, proposals, requirements documentation, and presentations.
• Proactively manage and communicate ongoing changes in project scope, identify potential crises, and devise contingency plans.
• Lead the development of best practices and resource utilization to optimize project execution and success.
• Create and revise programs and policies including updating existing policies as well as creating new ones.
• Responsible for the monitoring and communicating project progress, changes in project scope, time, or budget.
• Identify and document clear Objectives and Key Results (OKRs) to evaluate the success, alignment, and impact of affiliate partnerships on program goals.
• Design and formalize a review process to assess affiliate contributions on a recurring basis, incorporating data-driven feedback and recommendations for improvement.
• Collaborate with subject matter experts, Instructional Designers, Graphic Designers, and Communications team and other key team members to ensure seamless integration of Agile practices into the project workflow
• Partner with the Marketing Manager to develop and implement innovative recruitment strategies aimed at increasing program enrollment, leveraging data-driven insights and targeted outreach campaigns.
• Foster collaboration and encourage a culture of learning and adaptation within the team.
• Work closely with cross-functional teams to define roles, prioritize tasks, and track progress.
• Build and maintain strong relationships with internal and external…