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Member Experience Specialist

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: Self-Help
Full Time position
Listed on 2026-10-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Bank Customer Service, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 28000 - 36000 USD Yearly USD 28000.00 36000.00 YEAR
Job Description & How to Apply Below

Self-Help in Gainesville is seeking a Member Service Representative to join our team. The role focuses on identifying member needs, servicing accounts, processing transactions, and promoting credit union products with accuracy and empathy.

The ideal candidate has 1+ year in banking or customer service, strong communication skills, and a willingness to work flexible hours including evenings and weekends. Bilingual English/Spanish is a plus.

We have an opening for a Member Experience Specialist in Gainesville, FL, United States within Finance, Other.

We are currently recruiting a Member Experience Specialist for our team in Gainesville, FL, United States.

This is a great opportunity to take on the Member Experience Specialist role at Self-Help.

As a Member Experience Specialist, you will play an important part at Self-Help in Gainesville, FL, United States.

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