Gator Guide Admissions
Listed on 2026-10-25
-
Customer Service/HelpDesk
Customer Service Rep, Seasonal / Summer, Bilingual, Event Management & Planning
Job no: 541580
Work type: Student Ast
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support
Department: - EM-OFFICE OF ADMISSIONS
Title:
STU AST - NON-CLERICAL & ADMIN
Must be a current UF student who can commit to this role from January 11, 2027 through April 30, 2027, as well as commit to working either Summer A or Summer
B.
The University of Florida’s Office of Admissions is seeking enthusiastic and motivated students to join our team as Gator Welcome Guides! This is a unique opportunity to represent UF, connect with prospective and admitted students and their families, and help create memorable campus visit experiences through tours, outreach, and visitor engagement.
Why Join Our Team?As a Gator Welcome Guide, you will be at the forefront of showcasing UF to prospective and admitted students and their families. Through engaging storytelling, personalized interactions, and exceptional customer service, you will help deliver a best-in-class campus visit experience, both in-person and virtually, while highlighting the opportunities, traditions, and community that make UF special.
Key responsibilities include, but are not limited to:- Lead prospective and admitted students and families on in-person and virtual campus tours, providing insights into both UF’s physical campus and its academic and student life offerings.
- Utilize storytelling techniques to create a memorable, engaging experience that highlights what makes UF special.
- Conduct indoor tours during inclement weather and adapt to different audience needs.
- Serve as a representative at large visit and virtual events, providing tours, greeting guests, assisting with check-in, and offering directional guidance. This may include select weekends, evenings, and break periods.
- Support the daily operations of the Welcome Center or Criser Hall (Admissions Lobby) front desk, delivering excellent customer service.
- Assist with event logistics, including assembling materials, setting up event spaces, coordinating signage, and ensuring smooth transitions between activities.
- Answer phone calls and respond to inquiries from prospective students and families.
- Assist with other responsibilities as needed.
$15.50/hour
Required Qualifications:Must be a current UF student who can commit to this role from January 11, 2027 through April 30, 2027, as well as commit to working either Summer A or Summer
B.
- Previous experience as a tour guide, student ambassador, or customer-facing role.
- Strong communication and storytelling skills, with the ability to engage and connect with various audiences.
- Friendly, professional, and reliable, with a passion for UF and a commitment to delivering an exceptional visitor experience.
- Willingness to support expanded tour availability, including select Saturdays and Sundays, home game Fridays, and UF academic breaks, to meet high visitor demand.
- Ability to work through Fall 2027.
This position will report to the UF Welcome Center or Criser Hall, but will involve extensive walking across various locations on campus.
Health AssessmentRequired:
Health Assessment
Required:
No
Advertised: 23 Oct 2026 Eastern Daylight Time
Applications close: 29 Nov 2026 Eastern Standard Time
The University of Florida is an Equal Employment Opportunity Employer.
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