CASE MANAGER

Join to apply for the CASE MANAGER role at the State of Florida
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Requisition No: 867022
Agency:
Military Affairs

Working Title:

CASE MANAGER
Pay Plan:
Career Service
Position Number:
Salary: $36,351.64
Posting Closing Date: 12/31/2025

The mission of the Florida Department of Military Affairs is to provide management oversight of the Florida National Guard and provide units and personnel ready to support national security objectives; to protect the public safety of citizens and to contribute to the national, state and community programs that add value to the United States of America and to the State of Florida.

The Florida Youth Challenge Academy’s mission is to provide a highly disciplined and motivational environment, free from outside distractions, which fosters academics, leadership, development, personal growth, self-esteem, and physical fitness for qualifying high school dropouts. The Academy consists of an operational staff and cadre with in-depth military experience, certified instructors from the Clay County School District system, a registered nurse, counselors and recruitment and placement personnel.

• Health Insurance
• Life Insurance
• Dental, Vision and Supplemental Insurance
• Retirement Benefits
• Vacation and Sick Leave
• Paid Holidays
• Opportunities for Career Advancement
• Tuition Waiver for Public College Courses
• Training Opportunities
• For benefit information available to State of Florida employees, go to

• New employees of the Department of Military Affairs will be required to pass a pre‑employment drug screening.
• New employees of the Department of Military Affairs are required to participate in a direct deposit/electronic transfer program.
• The Department of Military Affairs is paid on a monthly basis.
• This position is a Cooperative Agreement position.
• As a CANDIDATE, you may be required to provide documentation (e.g., High School Diploma or Equivalency, College Transcripts, ETC.) to verify meeting these Minimum Qualifications.
• Must be able to pass a Department of Juvenile Justice Background screening/test.
• Must have and maintain a valid State of Florida Driver’s License.
• Must possess or be able to obtain First Aid/CPR certification within six months of employment.

• A High School Diploma or equivalent; AND
• Three (3) years of professional experience in Administrative, Clerical, or a related field.
• Proficiency in Microsoft Office Applications (Outlook, Word, Excel, PowerPoint).
• Must currently possess and maintain a valid Florida Driver’s License.

• Prints, copies, labels, and mails mentor reports monthly.
• Process received mentor reports within five days of receipt.
• Enters mentor reports into system and Cadet files within five days of receipt.
• Maintains historical records on past classes.
• During call periods, places approximately 10 calls per eight-hour shift to maintain mentor contacts, must be documented.
• Facilitate Placement and Transitioning of all Cadets prior to graduation (work, school, higher education, military).
• Tracks and manages Cadet Activities in post-residential phase to ensure continued enrollment in school (higher education), work placement, military enlistment, or volunteer service. Must be documented in Cadet file.
• All phone calls and important Cadet/Mentor information must be documented and placed in data entry program.
• Returns calls to mentors, parents, and Cadets as well as answering general questions about the mentoring program within two working days.
• Schedules mentor visits and follow up with mentors to provide guidance that each mentor is fulfilling program obligations and policies, per NGB.
• Assists and monitors mentors and Cadets with communications.
• Assists in solving problems and linking local resources for Cadets and mentors.
• Supports, coaches, and aids mentors in their relationship with Cadets.
• Attends meetings and record relevant information in Cadet’s file.
• Explore career paths with Cadets including attending field trips, tours and/or job and military fairs.
• Works to assist with vocational counseling to assist Cadets in assessing future possibilities for…