Educational Aide, Library

Educational Aide, Library

Join to apply for the Educational Aide, Library role at Inside Higher Ed
.

Final date to receive applications:
This advertisement is open continuously and for multiple positions. Applications are reviewed on a need‑by basis.

The Lawrence W. Tyree Library located at Santa Fe College’s Northwest Campus supports the college’s mission, goals, and curriculum with knowledgeable staff, appropriate resources, and an environment that promotes user success and life‑long learning.

The library is hiring multiple educational aides to perform duties essential to library circulation, collection maintenance, and the provision of quality library services. The Educational Aide will maintain a functional and efficient work environment and ensure compliance with state and FERPA policies.

• Provides a professional, helpful, and welcoming atmosphere by greeting, responding to, and directing visitors at the Tyree Library service desks on the NW campus.
• Accepts, screens, and routes telephone calls concerning activities and operations of the library.
• Provides front‑line level resolution to questions or concerns while making appropriate referrals as necessary.
• Assists library users with borrowing materials, study room reservations, computers, printing, Wi‑Fi, and general library questions.
• Shelves and assists in the maintenance of library materials.
• Regularly moves throughout the interior and exterior of the building to identify and communicate any safety or policy concerns/needs.
• Operates and maintains office equipment such as copy machines, laminators, and document shredders to scan and print documents.
• Ensures rooms are clean by wiping down desks in the testing room, computer lab, breakroom, and sanitizing desks/chairs.
• Provides general administrative support for Library staff.
• Strictly honors the privacy and security of student records and other sensitive information according to state, federal and college regulations.
• Complies with all published College Rules, procedures, guidelines, and laws governing public employees.
• Provides service excellence through courteous, informed, accessible, and professional engagement.
• Performs other duties as assigned.

Required
:
Must be a currently enrolled Santa Fe College student, in good academic standing, taking six (6) or more credit hours.

Additional Requirements
: A criminal background check will be conducted.

Preferred
:
Availability to work mornings, nights, and/or weekends.

• Ability to work successfully in a multi‑cultural environment.
• Adaptability to change – able to be flexible and supportive, and to assimilate change in a rapid growth environment.
• Communication – able to effectively communicate in a professional, diplomatic, empathetic, and tactful manner.
• Customer Service – ability to respond promptly and courteously to all questions from students and faculty, demonstrating patience with users having little or no computer skills.
• Ethics – able to demonstrate integrity, professionalism, civility, and a high degree of ethics in all job‑related actions.
• Organization & Time Management – able to plan, schedule, and organize tasks related to the job to achieve goals within established time frames.
• Problem Solving – proven skills in identifying issues, determining their causes, developing creative solutions, and following through with implementation.
• Detail Oriented – proven accuracy and attention to detail.
• Multi‑task – ability to coordinate, manage, prioritize, and perform multiple tasks simultaneously to swiftly assess a situation and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re‑employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in, denied the benefits of, or subject to…