Donor Family Services Coordinator | Organ Procurement Org

Overview

Responds to the needs of organ donor families by developing and implementing appropriate after-care services, including grief counseling and bereavement support; by coordinating projects, programs and special events that promote the donor families experiences; and by facilitating communication between donor families and transplant recipients. Collaborates on other Life Quest and donor program development department projects and campaigns as needed. Must demonstrate ability to work independently, find creative solutions to problems and develop innovative ideas.

Minimum

Education and Experience Requirements:

• Bachelor's degree in communications, public relations, health sciences, social work or other related field and two years of case management, social work, hospice, grief counseling or related experience; OR
• Two years of donor family after care experience within an organ procurement organization (OPO), tissue bank or eye bank.
• Must have exceptional writing, proofreading, communications, critical thinking and organizational skills.
• Excellent interpersonal, customer service and problem-solving skills required.

Licensure/Certification/Registration:
None

Motor Vehicle Operator Designation:
Employees in this position:
Will operate vehicles for an assigned business purpose as a 'frequent driver'