Medical Office Asst GI Center

Overview

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Medical Office Asst GI Center HCA Florida North Florida Hospital

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free Air Med medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

• Appointment Scheduling
  • Confirm the patient’s primary care insurance coverage is Medicare.
  • Schedule appointments within five days according to patient need and convenience or according to physician order.
  • Accurately complete new patient registration form.
  • Check appointment book, computer or chart for future appointments and reschedule or cancel as necessary.
  • Inform new patients of arrival time, need to bring insurance cards, all medications, and photo identification.
  • Neatly record patient’s full name, telephone number, appointment type (and other computer required information if applicable) in appointment book.
  • Obtain patient’s authorization for release of medical records from other physicians, hospitals, clinics, etc., and secure copies of patient’s medical records in a timely manner.
  • Call all scheduled patients the working day prior to the appointment as a reminder.
• Check-In Responsibilities
  • Copies schedule for next day and pulls all charts on schedule.
  • Prepares charts with proper forms, ensuring completion of each form including the medical record number and application of all labels.
  • Reviews all demographics with patient to ensure accuracy and completion.
  • Performs patient registration in Paradigm system, completing all screens accurately, creating a patient account.
  • Is familiar with and can explain each business office document to the patient and/or caregiver.
  • Interacts appropriately with patient and/or caregiver during patient registration.
  • Communicates effectively and courteously with patient at all times.
  • Copies all insurance cards and verifies current coverage confirming that Medicare is the primary insurer.
  • Collects copies of all Advanced Directives as indicated.
  • Informs staff of private patient issues.
• Missed Appointment Responsibilities
  • Calls patients who are more than 30 minutes late to inquire about missed appointment and reschedule as necessary.
  • Notes in patient chart when unable to reach patient, patient chooses not to reschedule, or patient cancels appointment.
  • Marks on the nurse’s copy of the schedule, rescheduled or cancelled.
• Check-Out Responsibilities
  • Collects any patient responsibility for the facility insurance or whose secondary insurance does not cover the visit.
  • Collects Medicare deductible and has patient sign Conditions For Treatment form at the…