Aloft Gainesville - Front Desk Agent
Listed on 2025-12-31
-
Hospitality / Hotel / Catering
Customer Service Rep, Event Manager / Planner
Join to apply for the Aloft Gainesville - Front Desk Agent role at Aimbridge Hospitality
1 day ago Be among the first 25 applicants
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well‑oiled machine.
Key Skills/Responsibilities- Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. - Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. - Problem‑Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. - Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check‑ins, and check‑outs. - Financial
Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short‑Term and Long‑Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Travelers can celebrate style at Aloft Gainesville University Area, a hip new hotel where guest will be close to the University of Florida campus. We offer easy‑breezy access to its sports venues, museums, and medical facilities. Nearby are Butler Plaza West's shops and restaurants. Guest can meet & mingle with friends at our W XYZ(SM) bar, grab a sweet, savory, or healthy snack from Re:fuel by Aloft, our 24/7 pantry, or play in our Re:mix lounge.
Guests can breeze into one of our Aloft rooms, featuring our ultra‑comfortable signature bed and custom amenities by Bliss Spa.
Entry level
Employment typeFull‑time
Job functionManagement and Manufacturing
IndustriesHospitality
Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x
Apply BELOW
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).