Network Division Manager

Bachelor's degree in computer science, math, engineering, business administration or related field and five years of progressively responsible computer support services (hardware, software and network) experience, including online network system analysis and design experience, and experience managing Windows Server infrastructure, including physical and virtual environments, which must include three years of supervisory/administrative responsibilities and three years project management experience; or any equivalent combination of training and experience.

Applicants within six months of meeting the minimum education/experience requirement may be considered for trainee status.

Must successfully obtain the FDLE Criminal Justice Information System (CJIS) Certification within six (6) months of employment or upon assignment that requires access to the Florida Crime Information Center (FCIC)/National Crime Information Center (NCIC). Certification must be maintained as a condition of employment, with re-certification required annually. This is a FDLE certification.

Successful completion of all applicable background checks pre-hire and ongoing are required.

Must successfully pass a Level 2 background check as specified by the Florida Department of Law Enforcement, completed by the Court Services Department.

This is highly responsible administrative and managerial work directing and coordinating the network division of the County's Information & Telecommunications Services Department.

An employee assigned to this classification is directly responsible for designing, implementing, enforcing security, and maintaining the county’s enterprise infrastructure network and systems.

Work is directed and reviewed by a higher-level supervisor through conferences, reports and observation of the results obtained.

This is an emergency essential classification. Upon declaration of a disaster and/or emergency, all employees in this classification are required to work.

Exudes a positive customer service focus.

Advocates building organizational culture through aligning decisions with the County's core values.

Supervises and coordinates the activities of subordinate supervisors and employees; determines work procedures and prepares work schedules; issues written and oral instructions; assigns duties and reviews work for exactness, neatness, and conformance with departmental and County policies and procedures.

Recommends personnel actions such as new hires, promotions, transfers, discharges, and disciplinary procedures.

Prepares and conducts regular and special employee performance reviews.

Prepares and conducts work related training for subordinate employees.

Leads, mentors, and works closely with Network Division staff and other departmental technical support teams.

Establishes and maintains network and systems standards to support enterprise-wide users, data center environments, directories, and security.

Responds to needs and questions of users of the County’s network systems concerning their access to resources on the network and the operation of various software programs on premises or remote sites and/or in an external cloud.

Remains current with user and enterprise system software and hardware requirements and technology trends.

Recommends and monitors the establishment and implementation of standard operating procedures within the Network Division.

Monitors and administers the County’s network and systems. Ensures proper network and systems log to maintain current performance metrics.

Meets with a variety of users to determine information processing needs and recommends alternative solutions to existing and anticipated problems.

Manages systems computer processing and memory storage capacity and…