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Customer Resolution & Retention Leader

Job in Gainesville, Alachua County, Florida, 32635, USA
Listing for: Nuco2 Inc.
Full Time position
Listed on 2026-10-09
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Client Relationship Management, Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

NuCO2 is seeking a Customer Resolution Manager to lead a team of Customer Resolution Specialists, resolve complex escalations, and strengthen customer trust across service delivery, pricing, billing, contracts and account management.

You will drive retention, reduce attrition, and ensure SLA performance while coaching for continuous improvement, cross-functional collaboration, and data-driven decision making in a fast-paced environment.

This is a strong role to take on the Customer Resolution & Retention Leader role at Nuco2 Inc.

Join Nuco2 Inc. and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Resolution & Retention Leader role at Nuco2 Inc., based in FL, United States.

We are looking to fill the Customer Resolution & Retention Leader position at Nuco2 Inc. in FL, United States.

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