Veterinary Receptionist - Shores Animal Hospital

Veterinary Receptionist - Shores Animal Hospital

You are invited to join Shores Animal Hospital, a dedicated veterinary practice that has provided comprehensive care to the Gainesville community since 1974. We are proud of the deep trust we have built with pet owners, reflected in our excellent 4.7‑star Google rating. Our core mission is treating every pet like our own while focusing on high‑quality medical services and patient wellness.

If you are seeking an opportunity where you can genuinely connect with clients and dedicate yourself to advanced small animal medicine, this is where you can do your best work.

Joining our team means joining a culture built for success. We are deeply committed to fostering an environment where all teammates feel supported, heard, and encouraged to grow. As part of a larger network, you will have access to educational opportunities and collaborative internal specialty consultations, ensuring you always have the resources necessary to make the best decisions for your patients.

We believe in investing in our teammates, offering structured programs designed to help you achieve long‑term career goals, whether that means advancing into leadership or becoming a credentialed technician. We provide the stability and support necessary for you to succeed.

• Be the Director of First Impressions:
  Manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination:
  Maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health:
  Partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy:
  Provide a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

A competitive hourly rate based on your experience, plus a comprehensive benefits package.

Comprehensive coverage including Health, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP).

Plan for your future with a 401(k) retirement plan, plus Life Insurance and Short‑Term Disability options.

For those interested, educational assistance is available to enroll in AVMA‑accredited veterinary technician programs.

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.

Enjoy paid time off, discounted veterinary care for your own pets, and free 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.