Assistant General Manager

Location:

Onsite-Property

Reports To:

General Manager Who We Are At

B.HOM Student Living, we are more than just a property management company—we create communities where people thrive. With a growing national footprint, we are building something special and looking for driven leaders who want to grow with us.

We live our core values every day:

People-First Service Accountability Empowerment Grit  & Perseverance Diversity, Inclusion & Belonging Position Summary The Assistant General Manager supports the General Manager in overseeing all on-site operations and achieving financial and operational objectives for the community. This role plays a key part in ensuring accurate reporting, strong resident satisfaction, and compliance with company policies and applicable laws, while helping drive overall property performance.

What You’ll Do Operations & Financial Support Partner with the General Manager to maximize revenue and manage expenses within budget

Ensure accuracy of financial data, reporting, and revenue-related analytics

Oversee rent collection processes and coordinate with collection agencies as needed

Ensure all billing and revenue entries are accurate within property management systems

Resident Experience & Service Respond to resident service requests and ensure timely resolution with maintenance team Maintain high levels of resident satisfaction through proactive communication and follow-up Support resolution of resident concerns and ensure proper documentation and follow-through

Leasing & Property Oversight Assist with leasing activities including tours, applications, and lease execution

Inspect units, common areas, and property conditions to ensure standards are maintained

Support unit turns and readiness for scheduled move-insTeam & Operational Execution Partner with the General Manager to implement and maintain operational standards

Assist in training and developing on-site team members

Support scheduling and coordination of team activities and responsibilities

Ensure adherence to safety policies, inspections, and key control procedures

Compliance & Reporting Ensure compliance with local, state, and federal housing and employment laws Support eviction processes in coordination with legal counsel when required

Compile and analyze data for reporting and operational insights

Stay informed on industry trends and local market conditions

Resident Engagement Support planning and execution of resident events and programming

Partner with Resident Life teams to enhance community engagement

Additional Responsibilities Perform other duties as assigned to support community success

What We’re Looking For Required

Skills & Qualifications Previous experience in property management

Strong understanding of property operations and financial fundamentals

Excellent communication skills with the ability to interact across all levels

Strong customer service and problem-solving abilities

Ability to manage multiple priorities in a fast-paced environment

Proficiency in Microsoft Office and property management systems

Demonstrated leadership and team support capabilities

Ability to obtain any required state leasing license within required timeframe

Preferred Qualifications Bachelor’s degree

Experience in student housing or multifamily environments

Work Schedule Primarily Monday–Friday Extended hours, evenings, and weekends required based on business needs

Physical Requirements Ability to move throughout the property and conduct inspections

Frequent use of computer and office equipment

Ability to communicate effectively in person, phone, and written formats

Occasionally lift up to 30 lbs.

Ability to travel locally and occasionally overnight as needed

Why Join

B.HOM?

Competitive compensation + performance-based bonus opportunities

Comprehensive benefits package (medical, dental, vision)401(k) with company match
12-weeks Paid Parental Leave Company Paid Sabbatical Leave
12 company-paid holidays

Birthday holiday

Paid Time Off — Starting at 120 hours per year

Sick and safe time Short and long-term disability insurance

Pet insurance options

Career growth opportunities within a rapidly growing organizationA people-first culture focused on development and successB.HOM is proud to be an Equal Employment Opportunity Employer. We are committed to fostering an inclusive environment that celebrates diversity and empowers our team members to succeed. Compensation varies based on experience, location, and market conditions.